Review Stream Test

From 323 reviews
Robert Nichols
Robert Nichols

The service tech was professional, answered my questions and concerns. He recommended that I do not pump my septic tank because it wasn't needed, my septic tank only needed an inspection and it was fine. He did not try to sell me any …

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via Google
Robyn Revelli
Robyn Revelli

This company was very accommodating and professional. Great service, quality and value.

via Google
Joseph Bibeault
Joseph Bibeault

Beyond pleased with the service. Harry was friendly and took the time to explain everything. Nice to know customer service is still alive and well!

Response from business owner

Thanks for taking the time to leave a review, Joseph! Harry is awesome, glad to hear he was able to help.

via Google
Richard Watts
Richard Watts

We purchased a new home and wanted to understand our septic system (we never had one before). The Technician showed up when he said he would. Evaluated our septic system and reviewed where the key parts are. How to handle basic issues and …

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Response from business owner

Richard, thank you for taking the time to share your experience! Happy to hear all went well. Reason why we do what we do. Looking forward to next appointment!

via Google
Virginia L Bliss
Virginia L Bliss

Grant's Septic Techs performed a drain-field evaluation and 7-point inspection. They are very knowledgeable and polite. Their prices are reasonable, and they communicate well. I highly recommend their services.

Response from business owner

Thank you, Virginia! Appreciate you taking the time to leave a review. We are happy to help anytime.

via Google
Deborah Bigelow
Deborah Bigelow

I needed my septic tank pumped and they were able to get out to us on short notice. Prices were reasonable and fair.

Service was excellent and the tech was very knowledgeable of my septic system.

I will be doing business with them again and…

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Response from business owner

Thank you for the review, Deborah! Glad to hear your experience worked out well. Looking forward to next service!

via Google
Andrew Perry
Andrew Perry

We had what ended up being a clog in the main inlet to our septic tank on 4th of July weekend. I called two other companies first thing Saturday morning and received wishy washy responses as to whether or not someone would be able to come …

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Response from business owner

Appreciate you taking the time to leave share your experience, Andrew! Weekends are tough for sure as we spend time with the family but happy to help in emergency situations. Looking forward to our next maintenance service!

via Google
Eric
Eric

Harry showed up right on time. He was extremely pleasant and very kind to me and my daughter. We only had an inspection of our cesspool. Thinking the worse, he was very happy to inform me that it is working and is in very good condition. …

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Response from business owner

Appreciate the review, Eric! Harry is wonderful and we are happy to hear he was great to work with. See you soon!

via Google
Geri Cagan
Geri Cagan

So glad we get to review Grant's Septic. I had heard from a friend that they were very good at what they do & responsive and I can honestly say I agree – they most certainly are! Our septic alarm went off on a long holiday weekend and …

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Response from business owner

Thank you for taking the time to share your experience with us, Geri! We've put together a great team and exited to help. Looking forward to seeing you in a couple of year's for your maintenance program!

via Google
Maphele Smico
Maphele Smico

Investing greatly In bitcoin requires some levels of training and expertise which comes from years of experience, and you also need a good account manager to help you trade and manage your account. A very big thanks to ma'am Sandra Billy …

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ME Miranda
ME Miranda

Grant’s Septic was beyond amazing! I am going to make a very long story short. I was dealing with another company that cleaned our septic yearly We paid for a cleaning and Title V report for closing. Then 3 weeks went by and numerous …

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Response from business owner

Anytime, Miranda's! Happy to help. Thank you for taking the time to hate your thoughtful experiences. Makes what we do all the more worth while. We appreciate you!

via Google
Zoe D'Apollo
Zoe D'Apollo

I called Grant’s on a recommendation and saw the 5 star rating. It’s no wonder they have 5 stars. They texted when they were on their way and arrived right at the beginning of the scheduled timeframe. Harry was awesome, super nice and …

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Response from business owner

Thank you for taking the time to share your experience with us, Zoe! So glad to hear your experience went well. We are looking forward to helping you in the future 🙂

via Google
Bob Miller
Bob Miller

The operator was very helpful and explained the process of the tank and how is operates.

Response from business owner

Anytime, Rob! Thanks for sharing your experience. We appreciate you.

via Google
Paul Healey
Paul Healey

I've been using Grant's Septic for a couple of years now and their service is unmatched compared to past septic companies that I've used. They communicate up to and after your appointment reminding you they are coming, telling you they are…

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Response from business owner

Appreciate the review! Thank you for taking the time to share with everyone. We are happy to help anytime 🙂

via Google
Jason Atchue
Jason Atchue

Technician was very Professional, on time and knowledgeable. I have used septic companies in the past and they told me I had to pump my system every year. Grants Septic Techs were honest and didn’t over charge for a service which was not …

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Response from business owner

Thank you for sharing your experience with us, Jason! We appreciate you. Our hope is to spread the word and help people make educated decision based on their specific situations. Glad we could help!

via Google
Mike Gilronan
Mike Gilronan

Derek was helpful, efficient, and answered all our questions. Great job!

Response from business owner

Thanks for the review, Mike!

via Google
Dyan MacLean
Dyan MacLean

My service tech came to service my very old system. He was knowledgeable and worked quickly and neatly in my yard. I will use Grant's again!!!

Response from business owner

Thanks for the review, Dylan! We appreciate you taking the time to share.

via Google
Patricia Kelly
Patricia Kelly

We scheduled a septic pump. Tech was on time, very friendly and informative. Turns out we did not need the septic pumped and his honesty saved us money. We will be using Grant's Septic going forward.

Response from business owner

Happy to help anytime, Patricia! We appreciate you taking the time to leave us a review, thank you.

via Google
Bud Lashley
Bud Lashley

Very professional. Answered all my questions. Provided information I needed.

Response from business owner

Thanks for the review, Baird! Pleasure working with you

via Google
Wilfredo Vazquez
Wilfredo Vazquez

Great company with great people. I have been using Grants Septic for a few years now and they are fantastic. I would recommend to anyone!!

Response from business owner

Thanks, Willie! Appreciate you taking the time to share your experience with us. Pleasure meeting you!

via Google
Ellen MacKay
Ellen MacKay

Nice, honest and professional. I use Grant’s for septic pumping every couple of years.

Response from business owner

Thanks for the review, Ellen!

via Google
Jill Vroman
Jill Vroman

Harry came to see if we needed a septic pump, and we did not! Honest and helpful! Great company!

Response from business owner

Thank you for sharing your experience with us, Jill!

via Google
Moala Tuihele
Moala Tuihele

It’s a pleasure using Grant’s services. They are highly knowledgeable while friendly and approachable. We have been using them to service our septic system for many years. They have proven their excellent value over and over again. Highly …

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Response from business owner

Appreciate you taking the time to leave a review, Moala! It's wonderful clients like yourself that make our job fun helping client with their septic systems. Thanks so much for your support!

via Google
Roland Gonzalez
Roland Gonzalez

Very professional and was educational

experience. Highly recommend them

Response from business owner

Thanks for the review, Roland! Happy to be of service and help do whats right for your septic system.

via Google
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Mrs patience Adamson is wonderful! She helped me get my first profit . She made the entire process smooth and I felt completely supported after investing the minimum of $1000 she made over $10,500 for me in a week . I highly recommend her …

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Kiran G
Kiran G

Great job by Derek. They were responsive, came on time. He did an awesome job. Very knowledgeable person. Very honest service. Reasonable pricing. I highly recommend them.

Response from business owner

Appreciate the review Kiran! Happy we could quickly help.

via Google
Essek Petrie
Essek Petrie

Technicians were professional and communicated the tasks very well. Title V inspection made easy!

Response from business owner

Great meeting you, Essex! Glad we could help get your Title 5 Done quickly. Best of luck with the move!

via Google
Steve Rinckel
Steve Rinckel

Tech was incredibly friendly and willing to explain the system to me. When he was unsure of the answer he took note and conference called a supervisor to make sure I understood everything. Extremely pleased with everything.

Response from business owner

Thank you for the review, Steve. Appreciate you taking the time to share. Harry is fantastic!

via Google
Juan Rivera
Juan Rivera

Hired for a Title 5 inspection. Nice guys, arrived there a bit early. Very professional.

Response from business owner

Appreciate you taking the time to leave a review, Juan. Have a quick and easy move!

via Google
Brian Kramer
Brian Kramer

Got my septic pumped. Service was awesome. The representative was professional and genuine.

Response from business owner

Anytime, Brian! Kids growing up fast! Funny these two. Great catching up!

via Google
Briand Beaudin
Briand Beaudin

Evaluated sustem and pumped tank. Explained how to self evaluate condition of leach field. Very pleased with their work.

Response from business owner

Thanks Brian! We are just happy to help.

via Google
John Griffin
John Griffin

The service was so exceptional, it almost makes me want to have more sewer challenges because I know I can rely on them and wouldn't want any other company handling our work from now on. From start to finish, highly professional, friendly, …

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Response from business owner

Thank you for taking the time to share your experience with us! Lucky to have found a great team dedicated to helping others. Clients like you are why we do what we Don

via Google
Clement David
Clement David

I dont often leave reviews, but these guys are great. Communicative (even on a weekend, by text), on time, transparent, and good pricing. Really some of the best professionals I've seen in a while!

Response from business owner

Thank you, Clement! We appreciate you taking the time to leave your feedback. Our team is wonderful and dedicated to providing you with the most value possible. Happy to be of service anytime.

via Google
Michael Pastore
Michael Pastore

Bryce and his partner provided us a Title 5 inspection. They were professional and thorough, and answered any questions we had. They also cleaned up the site so well before leaving it was hard to tell where they had dug. I highly recommend…

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Response from business owner

Thanks for taking the time to share your experience with us! We appreciate it. Bryce is fantastic and glad to have him apart of the team. Best of wishes with the move!

via Google
Robert Primmer
Robert Primmer

I found Grant's to be easy to work with (e.g., they use texts to communicate with you). They're a 21st century business, sending a detailed report with photos of the septic system after pumping.

Response from business owner

Thanks for taking the time to leave a review Robert! Appreciate you

via Google
Adrian Delphia
Adrian Delphia

Great experience, price was competitive with other local places, they corresponded via text which I prefer, and the guy who came out was knowledgeable and friendly. Will use again.

Response from business owner

Appreciate the review Adrian! Great meeting you today. See ya in a few years!

via Google
Andrew Anderson
Andrew Anderson

Had my septic system serviced by Grant's. Excellent experience from beginning to end. Scheduled promptly, arrived on time, charged exactly what I was quoted. Friendly tech who took the time to explain the process, the condition of the …

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Response from business owner

Thanks for sharing your experience, Andrew! Happy to help anytime

via Google
Roland Byam
Roland Byam

Excellent service for title 5 inspection

Response from business owner

Thanks Roland!

via Google
Jonathan Freedley
Jonathan Freedley

Derek came out to inspect my septic system. Very professional and knowledgeable. He was honest and didn’t try to upsell me anything I didn’t need. Would highly recommend to anyone with a septic system and will for sure be using them again.

Response from business owner

Thanks Jonathan! Happy to help anytime

via Google
Mark Goguen
Mark Goguen

I highly recommend Grants. They completed our Title 5 exam in a few hours and had the report 10 days later. Great guys.

Response from business owner

Thanks Mark! Appreciate the review

via Google
Justin Frustaci
Justin Frustaci

Very knowledgeable and honest company thought my tank needed to be pumped they came out inspected system and told me at this time it does not need to be pumped instead pumping and charging recommend them for your septic need!!

Response from business owner

Appreciate the review Justin!

via Google
Colleen Cormier
Colleen Cormier

Grant's Septic was top notch! They were responsive, professional and saved us a lot of money by honestly telling us we didn't need to empty our septic yet. I highly recommend!

Response from business owner

Thanks for taking the time to leave a review Colleen!

via Google
Sean ONeill
Sean ONeill

Great service and a pleasure to speak with.

Response from business owner

Thanks Sean!

via Google
Tanya Francisco
Tanya Francisco

Grants service came out to pump our septic which we do almost every year or two. Turns out the prior company was overcharging us and we don’t need it to be pumped every year. We would not have known that if we didn’t use Grants service. …

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Response from business owner

Thanks for taking the time to leave a review, Tanya! Looking forward to our next visit.

via Google
Richard Wells
Richard Wells

Derek was extremely professional and knowledgeable. He even took pictures of the inside of my septic system to show me how clean it was and how it was working properly. I highly recommend using Grants for all of your septic needs!

Response from business owner

Thanks for sharing your experience with us, Richard! Happy to be of service anytime. Have a great New Year!

via Google
Mike Glatfelter
Mike Glatfelter

Grant’s driver showed up on time and ready to work! We recently moved into a new home and were unsure of the last pump date. Grant’s came out and looked to find that we were still multiple years from needing a pump, as opposed to pumping …

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Response from business owner

Mike, thank you for taking the time to share your experience! We appreciate you and look forward to working with you in the future.

via Google
Ron Stacy
Ron Stacy

The tech was very helpful and honest. Most other Septic companies would have just pumped the septic tank without measuring to see if it actually needed to be pumped. Ours did not and he estimated that we have about 4 more years before it …

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Response from business owner

Thank for sharing your experience, Ron! Glad we could help bring truth to septic pumping.

via Google
Ronald Marion Cormier
Ronald Marion Cormier

Derek was very professional, friendly and courteous. He did a great job pumping the septic tank and cleaned up well after the job was completed. Would definitely use them again.

Response from business owner

Ronald thanks for taking the time to leave feedback! We appreciate you

via Google
Stephen Zollin
Stephen Zollin

My Title 5 tech went out of his way to do the inspection even with a downpour. Once he got report from BoH, he was able to complete the job.

Response from business owner

Thanks for taking the time to leave a review, Stephen! Best of wishes with the move.

via Google
Neil Vigliotta
Neil Vigliotta

We had our Septic Tank pumped. Derek was the technician who did the work. He was very professional and courteous. He explained what he was looking for in terms of the quality of our system (something our old Septic company never did). …

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Response from business owner

Neil, thank you for taking the time to leave your review! We appreciate the detail.

Most systems we have found between 15-60 years we are able to ensure pass title 5 inspection by up to 2-3x longer when properly treating and curing any issues before becoming unfixable or problematic.

Looking forward to the inspection . Have a great thanksgiving! 🦃🍽🍁

via Google
Marc Goodwin
Marc Goodwin

Great experience with Grant’s. Real professional. Easy booking online. Got a 2 hour window for the appointment and a text a few days earlier to go over a couple of items/questions. Got a text saying they were on their way. Showed up …

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Response from business owner

Looking forward to saving you more in the future! Appreciate the review Mark. Have a great thanksgiving! 🦃🍁🍽

via Google
Robin Qin
Robin Qin

Derek did my septic tank pump. He is kind and done the job professionally. I am satisfied with his service and recommend it to my neighbors.

Response from business owner

Thanks Robin! Nice meeting you and happy thanksgiving 🦃🍁🍽

via Google
Joni Butterfield
Joni Butterfield

Derek was professional and very nice. He explained the process very well and really did a great job. I will definitely use their services again and highly recommend Grant's.

Response from business owner

Thank you for sharing your experience Joni! Was a pleasure meeting you. See ya in a few years!

via Google
Helter Da Silva
Helter Da Silva

Really good service, I will recommend for sure, very professional...

Response from business owner

Thanks Helter! Appreciate you taking the time to leave a review. Have a great thanksgiving!

via Google
Jeanne Repec
Jeanne Repec

We called Grant’s in a panic because we thought our 50 year old septic system was backed up, as we had not had it pumped for well over a decade. I spoke with Derek and made an appointment for him to come out to inspect and pump. He arrived …

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Response from business owner

Jeanne, thank you for taking the time to leave a review! We appreciate your bussiness and looking forward to working with you in the future. Hope all is well!

via Google
Gabriel Jackson
Gabriel Jackson

The technician was on time and very professional. He walked me through all my options regarding our septic system and performed an inspection. I highly recommend Grant’s Septic to anyone.

via Google
Leili Towfigh
Leili Towfigh

Grant’s Septic Techs are courteous, prompt, knowledgeable, good communicators. We are happy to have them looking after our septic system.

Response from business owner

We appreciate you taking your time to share your experience with us, Leili! Looking forwards to helping you in the future.

via Google
Frank Jewell
Frank Jewell

Amazing company. Not only did they show up on time/early, they finished the job quicker than expected. Explained all the ins and outs of the entire septic system. 5* company all around.

Response from business owner

Appreciate the review, Frank! Thank you

via Google
Amanda Morgan
Amanda Morgan

Very responsive to texts and emails, and prompt and thorough inspection of our septic for a title 5 we needed to close!

Response from business owner

Thank you for taking the time to share your experience with us! We appreciate you Amanda

via Google
John Agostinelli
John Agostinelli

Derek performed a pumping maintenance test. He was courteous, knowledgeable and professional. He informed me that I did not need to pump my tank at this time and answered all of my questions. I highly recommend Grant’s Septic Services!

Response from business owner

Thanks, John! Appreciate you taking the time out of your busy day to leave a review. Looking forward to helping you in the future.

via Google
Amanda Wilson
Amanda Wilson

We had pumping and filter cleaned. Derek was easy going and professional. Way better than midstate septic! My new poop guys😆🙂 thank you Derek

Response from business owner

Appreciate you taking the time to share your experience with us, Amanda! Thank you

via Google
Nicholas Spirito MD
Nicholas Spirito MD

When you need septic system work done it needs to be done quickly and correctly. Grant's Septic Techs did just that and more. They are respectful and mindful of the appearance of the property at jobs end. I would not hesitate to contact …

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Response from business owner

Nicholas pleasure meeting you! Appreciate you taking the time to share your experience with us. Happy to help anytime!

via Google
Nanci Palumbo
Nanci Palumbo

I contacted them to pump my septic system. They determined it was not necessary at thistime & they did not do unnecessary work. I would recommend them highly.

Response from business owner

Thank you, Nanci! Was my pleasure

via Google
Alba
Alba

September 2021

My house went through 2 Title V inspections within 3 weeks.

The result of First inspection (conducted by a different company) was so unclear, confusing, and very superficially, and not detailed and the automatic result was…

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Response from business owner

Thanks so much for taking the time to share your experience, Alba! So glad we were able to help. Hope all is well!

via Facebook
Bert Engvall
Bert Engvall

Grant’s performed a Title 5 inspection as required by Mass. law in order to sell our house. Grant’s arrived BEFORE their scheduled time, performed the work in a very professional manner, and communicated extremely well with us via text, …

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Thomas B
Thomas B

The service man was very professional and courteous. He explained how things worked and explained what he found during the cleaning.

I chose Grants because they support the Upton Historical Society and am not disappointed in the service.

Preston Crow
Preston Crow

It had been 11 years since our septic was serviced, so I was nervous, but we avoid antibacterial soap and bleach, so it turned out our system was just ready for a pumping. The guy who did the service (one of the Grant brothers) not only …

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Response from business owner

Thank you for taking the time to share your experience with us, Preston. Not all septic systems are created equal! Like you mentioned 10 years with great care makes a difference. Glad we could help!

via Google
Cynthia Kinahan
Cynthia Kinahan

Excellent Service. Very impressed with the technician and how knowledgeable he was. Highly recommend!...

Response from business owner

Thanks, Cynthia! Happy to help anytime. Appreciate you taking the time to leave a review.

via Google
d s
d s

I was really impressed how quick and accommodating Grant's Septic was to our emergency situation. I decided to give them a try after watching some of their videos online. They squeezed us into their schedule and Derek came right when I …

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Response from business owner

Thank you for taking the time to share your experience. Was a pleasure meeting you both! Happy to have solved your issue and looking forward to workin with you both again.

via Google
Sami Ullah
Sami Ullah

V professional and knowledgeable in their business. Love to meet these kind of peoples. Thank you

Response from business owner

Great meeting you, Sami! Thank you for sharing your experience. Our team is glad we where able to help. Our goal is to keep your septic system living as long as possible with the while maximizing your return on investment. See you soon!

via Google
Erin Lawrence
Erin Lawrence

Awesome service! Bryce was great, answered all of our questions.

Response from business owner

Thank you for sharing, Erin! Bryce and Patrick enjoyed helping set up your appointment and complete your inspection. Feel free to reach out anytime with questions you have.

via Google
Pedro Braga
Pedro Braga

After many years of using other septic companies, I can say with complete honesty this was the most professional and knowledgeable company I have ever worked with. For example, the team was here at 8am, I received a text prior to arrival …

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Response from business owner

Great meeting you, Pedro! Appreciate you leaving a review as these go a long way in helping other receive the value they deserve. Our goal is to keep your septic system living as long as possible with the while maximizing your return on investment. Why change the oil in a car every 500 miles, when changing the oil every 4000 – 8000 miles yields similar results. See you in 3 years!

via Google
Edward Holt
Edward Holt

Scheduled a septic pump and Derek educated me on my particular system. Ended up we didn’t need a pump. Great/honest service. Their system is easy to use and schedule the work too, one of the easiest for someone who hates calling around!

Response from business owner

Thank you for sharing your experience with us! Happy to help and as knew knowledge and new technology comes out we want to share it with you to help reduce your spending on septic maintenance while ensuring your drain-fields health. More funny meme education to come!

via Google
Nick Nickerson
Nick Nickerson

Grant's Septic Techs are knowledgeable and take a modern approach to customer service, such as helpful Email and text notices both before and after an appointment, and easy online payment processing. They helped us in 2012 when our septic …

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Response from business owner

Appreciate you taking the time to share your experience with us, Nick! It's great people like you who help us bring you the most up to date industry knowledge and new technologies to ensure your septic systems health. Exited to bring you easier scheduling and maintenance programs. See you soon!

via Google
Kyle D
Kyle D

On time, good communication, professional, and friendly. Good experience.

Response from business owner

Thanks for the review, Kyle! We appreciate it

via Google
Margit Surfus
Margit Surfus

Just OUTSTANDING!! What a great and educational service from Derek! He is such a pleasant person to talk to; very knowledgeable, answered all of my questions and showed this novice how our septic system works! It turns out, that we don’t …

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Response from business owner

Appreciate the review, Margit! Hope all is well 🙂

via Facebook
Joe Crowley
Joe Crowley

Norm was punctual, professional, and he also took the time to answer my septic maintenance questions. Will definitely use them again!

Response from business owner

Joe, thanks for taking the time to share your experience. We appreciate you, please reach out with question anytime!

via Google
Anthony Plitouke
Anthony Plitouke

We recently had our High Water Alarm in our septic trigger and called Grant's Septic. They came out and analyzed the situation, finding the support beam for the floats had rusted and fallen to the bottom of the tank.

Norm let us know they …

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Response from business owner

Anthony, thank you for sharing your experience with us. We appreciate you taking the time to write this. Please feel free to reach out anytime with questions or concerns!

via Google
Linda Whelan
Linda Whelan

Emptied septic tank. Really nice tech. Will use this company again.

Response from business owner

Thank you, Linda! We appreciated the review.

via Google
Patricia Murphy Whitney
Patricia Murphy Whitney

Derek was very professional and responsive .they pumped our septic system and did a title V inspection. They came when Expected and explained everything to us. Highly recommend!

Response from business owner

Thank you for taking the time to share you're experience, Patricia! Looking forward to helping you in the future.

via Google
A Google User
A Google User

Responsive, friendly and dependable family owned business.

Response from business owner

Thanks, Russell!

via Google
Eric K Yung
Eric K Yung

I scheduled an appt for Septic pump. Norm came out and did an inspection and found that a pump was not needed since there wasn't enough solid to pump. He said he would put it on a 5-yr plan and come back in 3 years to check. He only charged…

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Response from business owner

Happy we could help! Thank you for taking the time to leave a review, Eric! We appreciate it.

via Google
Brian Swanson
Brian Swanson

Very informative. Did not do unnecessary work

Response from business owner

Thanks, Brian!

via Google
Mike B
Mike B

We're very happy with Grant's Septic Techs. They were easy to schedule, prompt, professional, honest, friendly, and explained everything well. I like that their prices are on their website, so no surprises – other than the pleasant surprise…

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Response from business owner

Anytime, Mike! Glad to hear our prices online were helpful. Homeowners in 2021 have the right to know upfront what the service experience offers and how to invest properly in a septic system. There should never be hidden fees and we believe in transparency across the board. Thank you for taking the time to share your experience and we look forward to seeing you soon!

via Google
Jorge Cardenas Salas
Jorge Cardenas Salas

Amazing service. They were here the day after we called, the technician graciously solved any questions I had and being new to septic tanks, they were a lot. Thanks

Response from business owner

Thank you for taking the time to leave a review, Jorge! We appreciate your business.

via Google
Rene Fontaine
Rene Fontaine

Wanted to thank your team today for a very positive experience.

It was quite welcoming compared to my past experiences with another company over the past 16 years of being told to go dig out the cover, and they will get there maybe over …

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Response from business owner

Pleasure meeting you Rene, our team enjoyed the service. Glad we where able to save you digging every service and thank you for taking the time to share your experience. See you in 3 years!

via Google
Todd Hammond
Todd Hammond

I had an identical experience to Brian Distefano’s (see his review below). Gotta wonder how many other similar businesses out there are misleading their customers just to earn a buck. Honesty earns customer loyalty, referrals and customer…

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Response from business owner

Happy to have helped! Those companies misleading homeowners may not even know and those that do... Well, this is the reason why we are pushing education. We look forward to keeping you up to date while bringing awareness to maximizing a septic system's life and decreasing spending for homeoners. Thank you for taking the time to share your experience, we appreciate you.

via Google
Tamara Webber
Tamara Webber

Personable, knowledgeable, and professional.

Would not use any other company than Grant’s. Highly recommend.

Response from business owner

Thank you for the recommendation, Tamara! We all appreciate you.

via Google
Brian D
Brian D

Norm came to pump my septic tank. It was pouring rain and he was still super nice and professional. He checked my tank and determined it didn’t need to be pumped. I appreciated his assessment and the fact that he didn’t unnecessarily pump …

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Response from business owner

Rain or shine! Thank you for the review, Brian, we all here at grants appreciate the support as doing what's right for you and our clients is why we continue serving our community.

via Google
Elizabeth Peterson
Elizabeth Peterson

Cleaned septic filter and pumped the system

Response from business owner

Anytime, Elizabeth!

via Google
Jessica Cole
Jessica Cole

Had Grants septic come out to pump/service our septic. Norm, our tech was very friendly, honest, and helpful outlining the best steps moving forward for service.

Response from business owner

Happy to help, anytime! Thanks for taking the time to leave a review, we all appreciate the support and look forward helping you in the future.

via Google
Laura Fuller-Guha
Laura Fuller-Guha

We used Grant's Title 5 inspection. Friendly associates were dispatched. We received professional and caring service with regards to leaving the area in as close to its original condition as possible.

Response from business owner

Laura, thank you for taking the time to share your experience. Happy to help anytime!

via Google
Donna-Marie Frappier
Donna-Marie Frappier

Great company to work with. Knowledgeable and personable. Would highly recommend

Response from business owner

Thank you for the review, Donna! We appreciate you taking the time to write this. Looking forward to working together again soon.

via Google
Jason Ahern
Jason Ahern

Had Norm out to our new home to check our septic and see if it was due for a cleaning. Was informational and helpful. 👍

Response from business owner

Jason, glad to hear! Thank you for taking the time to write about your experience. Always happy to help 🙂

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Ritesh Shrivastava
Ritesh Shrivastava

Very professional, explained the problem that would’ve come if we hadn’t got the filter cleaned.

I scheduled it for pumping the septic tank, but after the inspection ,I was advised that it would be better to just clean the filter.

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Response from business owner

Ritesh, thank you for taking the time to leave us a review. We appreciate you and look forward to working with you again.

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Jeffrey Faulkner
Jeffrey Faulkner

Grant's completed a title 5 septic inspection for me. Their online scheduling made it extremely quick and easy to set up an appointment and their prices are listed right online with no extra hidden fees. They were on time, communicated well…

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Response from business owner

Thanks for the review, Jeffery! Pleasure meeting you we enjoyed inspecting your system. Looking forward to working together again when needed.

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Kelly Fisher
Kelly Fisher

Had an issue with ejection pump. Norm was extremely professional and helpful.

Response from business owner

Thank you for your feedback, Kelly!

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Jason Rych
Jason Rych

Grant's Septic is a one of a kind type of business. They are thorough, knowledgeable, on time, and trustworthy. They take the time to explain and troubleshoot any issues or concerns you may have. These days that's hard to come by.

Response from business owner

Jason, thank you for taking the time to share your experience. Happy to hear we hit the mark for you.

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Daeipour Family
Daeipour Family

Excellent service, very professional and honest, did not try to sell me unnecessary service or products. The technician explained to me why I don't need a septic pumping at this time and gave proper recommendations.

Response from business owner

Thank you for your feedback! We appreciate you taking the time to leave a review. Happy to help anytime!

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samantha pontremoli
samantha pontremoli

I had Norm come out today and learned so much in the short time he was here. I have had two other companies come and pump my septic and would never really answer any questions I had nor took the time to show or explain anything to me. He …

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Response from business owner

Thank you for the feedback, Samantha! We appreciate you taking the time to write this. Norm is great and we are happy to hear our service hit the mark for you.

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