Great experience. So many things a company should be... professional, courteous, friendly, on time, honest, and very fair. I hired them for a title V inspection- they actually came as a referral from a colleague who had worked with them …read more
Originally had grants septic come out for a pumping because I didn’t know the last time it was pumped after moving in. Matthew was professional, on time and answered all questions. Come to find out I didn’t need it pumped for another 2 …read more
Appreciate you taking the time to share your experience with us Rob! Thank you
I used Grants to inspect my septic system . I bought the house three years ago and this is my first service . Mathew looked at my system and told me it’s looking great and doesn’t need to be pumped for at least a year . I appreciate the …read more
Thank you for the review, Geoffrey! Happy to hear Matt was able to help save you on pumping spend. Looking forward to helping you in the future.
Matthew came to inspect our septic today, and he was very friendly and knowledgeable. I felt confident that the information he gave me was accurate and will definitely be using Grant's septic again when we need our tank pumped in the future…read more
Thank you for taking the time to share your experience, Spencer. As a family we love helping people with their septic and look forward to working with you in the future.
Signed up for their septic inspection service because it’s half the price of a typical septic pumping. If your system doesn’t need pumping, the inspection saves you money and gives you peace of mind your system is in good shape.
2 winters …read more
Appreciate you taking the time to leave a review, Chris! Goes a long way in helping others make the best decisions for themselves. We appreciate your honesty!
Very professional and knowledgeable.Explained everything thoroughly. Work area was cleaned after the job was performed and all was very satisfactory. Polite and helpful.Would highly recommend
Thank you for taking the time to share your experience with us, Angela! Great people like you are why we do what we do.
Grant’s Septic is an amazing company that I have been using for about a year now. They come every 6 months to drain out my dog poop station that is dug in-ground. They are professional, friendly, on time and responsive. I highly recommend …read more
Happy to help anytime Stephanie! Thank you for the review
Very positive first experience. Matt called me back quickly and was able to fit me in same day. Derek was very prompt and got right to work. He was very knowledgeable and answered all of my questions. He found an area of possible …read more
Thank you for taking the time to share your experience with us, Carrie! Happy to help anytime
Grant’s Septic was great! Derek was super thorough and informative during the entire process. I didn’t feel like he was trying to push any unnecessary service. He made sure everything was working correctly and mapped out a plan for future …read more
Lucas, appreciate you taking time to leave a review! Happy to help anytime. Thank you for trusting your septic maintenance with us.
This company does it right from start to finish. So impressed with their pricing, process and delivery as far as job performance. Cleaned up our yard like it was their own. They don’t make companies like this too often! Thank you very much …read more
Thanks Lee! Appreciate you taking the time to leave a review. Wanted to offer you 25% off on your next pumping under our new maintenance program. See you in a few years!
Grant septic people was professional and responsive on phone and came on time to job site and Derek from grant septic was in constant communication on when he was coming and what he needs from me and explained everything happening about …read more
Thank you for sharing your experience with the community, Sandeep. Was very nice meeting you. Happy to help with any septic advice you need going forward.
Grant’s has spoiled me as far as customer service goes. They answered my phone call within minutes on a Sunday night, came out at 7:00 am the next morning, pumped my sewer, and Derek even helped me run the snake to make sure there was no …read more
Victor, thank you! Appreciate the review. Hope all is well
Outstanding service. Grant Septic Service performed a valuable inspection and pumping. We will continue with their annual maintenance program. I would recommend this vendor to anyone.
Thank you for taking the time to leave a review, Glen! Appreciate ya. Looking forward to ensuring your septic system stays healthy.
Our septic tank needed to be pumped. I saw ads for Grant's Septic on Facebook and then a couple of my neighbors used Grant's. I texted the Upton and Carson got back to. I was under the impression that pumping the tank was all that …read more
Rob thank you for taking the time to share your experience! Was a pleasure working with you. Happy we found your system in excellent condition other than the repairs necessary to ensure all is well. Hope you had a great NYE!
We had our septic system inspected and we could not have asked for friendlier service. The two young men who came to do the inspection were very kind, friendly, and professional and I would gladly recommend this company to anyone!
Happy to help anytime Natalie! Appreciate the review 🙂
I had a septic tank issue at my home and needed to get it done ASAP. I called around to several local septic companies Before calling Grant’s septic Techs and was told By the other services that I would need to wait minimum two weeks …read more
Happy to help anytime! Appreciate you leaving a review, thank you Richard.
Professional company with great customer service
Septic tech knowledgeable and pleasant . Owner and tech specialist have great communication and sent prior confirmation of appointment and overall good communication .
Thank you for the review! Pleasure working with you as well
They did a great job! Came out and did their inspection, found that the septic did not need pumping. They put me on their schedule to contact in 3 years. If I had called someone else I would have paid for an unnecessary pumping. Highly…read more
Derek! Thanks for sharing your experience. Pleasure helping you save on unnecessary pumping while ensuring your systems health. See you in a few years!
Very professional and responsive, they were very knowledgeable about our septic system and were efficient in getting the work done, would recommend and use again. Thanks Derek & Brian
Allen! Thanks for the review. Appreciate you taking the time to share your experience. Super helpful to those who don't know much about septic systems. See you in a few years!
Septic inspection and pumping. The technician arrived ahead of schedule, received a text before letting me know of earlier arrival.
Harry explained everything that he was checking and recommended the system did not need to be pumped.
The …read more
Appreciate you taking the time to leave a review, Steve! Glad we where able to help unclog the filter and decrease your spending on pumping. All the best!
Harry and Derek were both very professional. Harry came out to pump my septic found the tank after some rock digging. The tank didn't need pumping after all and didn't want to do unnecessary work so they just charged me for the inspection. …read more
Thank you for taking the time to share your experience with us!
It is always a pleasure to deal with true professionals who do not cut corners, even in a very harsh environment, inside a septic tank! We had a leak between the inlet/outlet sides of the tank, and Derek did an excellent job fixing the leak…read more
Appreciate you taking the time to share your experience! Thank you!
The service tech was professional, answered my questions and concerns. He recommended that I do not pump my septic tank because it wasn't needed, my septic tank only needed an inspection and it was fine. He did not try to sell me any …read more
Anytime Robert! That's why we do what we do!
We purchased a new home and wanted to understand our septic system (we never had one before). The Technician showed up when he said he would. Evaluated our septic system and reviewed where the key parts are. How to handle basic issues and …read more
Richard, thank you for taking the time to share your experience! Happy to hear all went well. Reason why we do what we do. Looking forward to next appointment!
Grant's Septic Techs performed a drain-field evaluation and 7-point inspection. They are very knowledgeable and polite. Their prices are reasonable, and they communicate well. I highly recommend their services.
Thank you, Virginia! Appreciate you taking the time to leave a review. We are happy to help anytime.
I needed my septic tank pumped and they were able to get out to us on short notice. Prices were reasonable and fair.
Service was excellent and the tech was very knowledgeable of my septic system.
I will be doing business with them again and…read more
Thank you for the review, Deborah! Glad to hear your experience worked out well. Looking forward to next service!
We had what ended up being a clog in the main inlet to our septic tank on 4th of July weekend. I called two other companies first thing Saturday morning and received wishy washy responses as to whether or not someone would be able to come …read more
Appreciate you taking the time to leave share your experience, Andrew! Weekends are tough for sure as we spend time with the family but happy to help in emergency situations. Looking forward to our next maintenance service!
Harry showed up right on time. He was extremely pleasant and very kind to me and my daughter. We only had an inspection of our cesspool. Thinking the worse, he was very happy to inform me that it is working and is in very good condition. …read more
Appreciate the review, Eric! Harry is wonderful and we are happy to hear he was great to work with. See you soon!
So glad we get to review Grant's Septic. I had heard from a friend that they were very good at what they do & responsive and I can honestly say I agree – they most certainly are! Our septic alarm went off on a long holiday weekend and …read more
Thank you for taking the time to share your experience with us, Geri! We've put together a great team and exited to help. Looking forward to seeing you in a couple of year's for your maintenance program!
Grant’s Septic was beyond amazing! I am going to make a very long story short. I was dealing with another company that cleaned our septic yearly We paid for a cleaning and Title V report for closing. Then 3 weeks went by and numerous …read more
Anytime, Miranda's! Happy to help. Thank you for taking the time to hate your thoughtful experiences. Makes what we do all the more worth while. We appreciate you!
I called Grant’s on a recommendation and saw the 5 star rating. It’s no wonder they have 5 stars. They texted when they were on their way and arrived right at the beginning of the scheduled timeframe. Harry was awesome, super nice and …read more
Thank you for taking the time to share your experience with us, Zoe! So glad to hear your experience went well. We are looking forward to helping you in the future 🙂
I've been using Grant's Septic for a couple of years now and their service is unmatched compared to past septic companies that I've used. They communicate up to and after your appointment reminding you they are coming, telling you they are…read more
Appreciate the review! Thank you for taking the time to share with everyone. We are happy to help anytime 🙂
Technician was very professional, on time and knowledgeable. I have used septic companies in the past and they told me I had to pump my system every year. Grants Septic Techs were honest and didn’t over charge for a service which was not …read more
Thank you for sharing your experience with us, Jason! We appreciate you. Our hope is to spread the word and help people make educated decision based on their specific situations. Glad we could help!
We scheduled a septic pump. Tech was on time, very friendly and informative. Turns out we did not need the septic pumped and his honesty saved us money. We will be using Grant's Septic going forward.
Happy to help anytime, Patricia! We appreciate you taking the time to leave us a review, thank you.
It’s a pleasure using Grant’s services. They are highly knowledgeable while friendly and approachable. We have been using them to service our septic system for many years. They have proven their excellent value over and over again. Highly …read more
Appreciate you taking the time to leave a review, Moala! It's wonderful clients like yourself that make our job fun helping client with their septic systems. Thanks so much for your support!
Tech was incredibly friendly and willing to explain the system to me. When he was unsure of the answer he took note and conference called a supervisor to make sure I understood everything. Extremely pleased with everything.
Thank you for the review, Steve. Appreciate you taking the time to share. Harry is fantastic!
The service was so exceptional, it almost makes me want to have more sewer challenges because I know I can rely on them and wouldn't want any other company handling our work from now on. From start to finish, highly professional, friendly, …read more
Thank you for taking the time to share your experience with us! Lucky to have found a great team dedicated to helping others. Clients like you are why we do what we Don
I dont often leave reviews, but these guys are great. Communicative (even on a weekend, by text), on time, transparent, and good pricing. Really some of the best professionals I've seen in a while!
Thank you, Clement! We appreciate you taking the time to leave your feedback. Our team is wonderful and dedicated to providing you with the most value possible. Happy to be of service anytime.
Bryce and his partner provided us a Title 5 inspection. They were professional and thorough, and answered any questions we had. They also cleaned up the site so well before leaving it was hard to tell where they had dug. I highly recommend…read more
Thanks for taking the time to share your experience with us! We appreciate it. Bryce is fantastic and glad to have him apart of the team. Best of wishes with the move!
Had my septic system serviced by Grant's. Excellent experience from beginning to end. Scheduled promptly, arrived on time, charged exactly what I was quoted. Friendly tech who took the time to explain the process, the condition of the …read more
Thanks for sharing your experience, Andrew! Happy to help anytime
Derek was extremely professional and knowledgeable. He even took pictures of the inside of my septic system to show me how clean it was and how it was working properly. I highly recommend using Grants for all of your septic needs!
Thanks for sharing your experience with us, Richard! Happy to be of service anytime. Have a great New Year!
Grant’s driver showed up on time and ready to work! We recently moved into a new home and were unsure of the last pump date. Grant’s came out and looked to find that we were still multiple years from needing a pump, as opposed to pumping …read more
Mike, thank you for taking the time to share your experience! We appreciate you and look forward to working with you in the future.
The tech was very helpful and honest. Most other Septic companies would have just pumped the septic tank without measuring to see if it actually needed to be pumped. Ours did not and he estimated that we have about 4 more years before it …read more
Thank for sharing your experience, Ron! Glad we could help bring truth to septic pumping.
We had our Septic Tank pumped. Derek was the technician who did the work. He was very professional and courteous. He explained what he was looking for in terms of the quality of our system (something our old Septic company never did). …read more
Neil, thank you for taking the time to leave your review! We appreciate the detail.
Most systems we have found between 15-60 years we are able to ensure pass title 5 inspection by up to 2-3x longer when properly treating and curing any issues before becoming unfixable or problematic.
Looking forward to the inspection . Have a great thanksgiving! 🦃🍽🍁
Great experience with Grant’s. Real professional. Easy booking online. Got a 2 hour window for the appointment and a text a few days earlier to go over a couple of items/questions. Got a text saying they were on their way. Showed up …read more
Looking forward to saving you more in the future! Appreciate the review Mark. Have a great thanksgiving! 🦃🍁🍽
We called Grant’s in a panic because we thought our 50 year old septic system was backed up, as we had not had it pumped for well over a decade. I spoke with Derek and made an appointment for him to come out to inspect and pump. He arrived …read more
Jeanne, thank you for taking the time to leave a review! We appreciate your bussiness and looking forward to working with you in the future. Hope all is well!
Derek performed a pumping maintenance test. He was courteous, knowledgeable and professional. He informed me that I did not need to pump my tank at this time and answered all of my questions. I highly recommend Grant’s Septic Services!
Thanks, John! Appreciate you taking the time out of your busy day to leave a review. Looking forward to helping you in the future.
My house went through 2 Title V inspections within 3 weeks.
The result of First inspection (conducted by a different company) was so unclear, confusing, and very superficially, and not detailed and the automatic result was…read more
Thanks so much for taking the time to share your experience, Alba! So glad we were able to help. Hope all is well!
Grant’s performed a Title 5 inspection as required by Mass. law in order to sell our house. Grant’s arrived BEFORE their scheduled time, performed the work in a very professional manner, and communicated extremely well with us via text, …read more
The service man was very professional and courteous. He explained how things worked and explained what he found during the cleaning.
I chose Grants because they support the Upton Historical Society and am not disappointed in the service.