Customer Reviews

What people say online...

From 32 reviews
Rhona Stockwell

Derek was personable and professional and completed the work in a timely and thorough manner. He also gave us feedback as to the condition of our system and laid out a plan for the future service it will need. Would definitely recommend …

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Response from business owner

Hi Rhona, it was a pleasure meeting you guys! Thank you for the wonderful review. My family and I are looking forward to providing you with the best septic solutions to meet your family's needs. Have a great day!

-Derek

via Google
Zain Peerzade

Derek was very pleasant and professional, did a very good job.

Response from business owner

Thank you for the Review, Zain!

via Google
Diane Gamache

Easy to schedule online. They arrived on time and were very professional. They fixed the lawn where they had to dig. I would recommend for title 5 or other septic issues.

Response from business owner

Thank you for the review, Diane! It was a pleasure meeting you I'm happy to hear we hit the mark for you. Happy to help anytime 🙂

-Brandon

via Google
BZ

Brandon just left my house after doing a title 5 inspection and I would definitely call them again. He was very pleasant, great attitude, professional and I wish more businesses had employees like him. Grant's septic service did the job …

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Response from business owner

Brian,

I really appreciate the kind words. It was my pleasure taking care of your title 5 inspection today. You can count on us for any septic system situation and a job done right.

~Brandon Grant

via Google
Frank Masciarelli

The techs arrived on time, communicated before, during, and at the end of each visit. Our system needed more than just the initial pumping, and we are in better shape now. I plan to have the future regular maintenance done by Grant's. …

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Response from business owner

Thank you for the wonderful review, Frank! Happy to hear we hit the mark for you. Communication is right up there with integrity. We are looking forward to serving your family in the future!

via Google
Cynthia Malone

Grants Septic Tech was extremely professional, knowledgeable and courteous. He walked us through the entire process and informed us of the state of our septic along the way. I would highly recommend Grants Septic to anyone looking for …

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Response from business owner

Cynthia thank you for the great review! We are happy that a small family business like ours can make a difference. Exited to continually provide the best possible solution to our clients demands for integrity, honesty and transparency. Looking forward to working with you in the future.

via Google
Ronnie Gardner

Had my title five inspection today. Grants service was right on time, professional and answered all my questions. They had to dig in a few spots since the plans were not exact. Not a big deal because they left the lawn in perfect …

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Response from business owner

Hi Ronnie, our family is thrilled to hear such good feedback! Happy to hear we hit the mark for you. Thank you for taking the time to share your experiences with us, on behalf of our family, thank you for choosing Grant's Septic Techs.

via Google
Tahar B

Thank you. I did while Derek was still in the driveway. You're amazing

PandasArelife

I have always liked and supported family businesses. With Grant’s, I was impressed since the phone call. Kim was very nice and courteous and scheduled me the very next day. Derek showed up on time and was very helpful. He answered all my …

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Response from business owner

Thank you for the awesome review, Tahar! We enjoy serving our community as a family business. Anything you need please let us know anytime via email or phone. Looking forward to working with you again in the future.

via Google
Maureen Mahoney

Fast, professional and friendly service!! I had a septic emergency and called to places the same night. Not only did Grant's call me right back, scheduled service for first thing in the morning. Then they texted me when they were on …

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Response from business owner

Thanks for the awesome review, Maureen! It was a pleasure meeting you. Our family is happy to hear we hit the mark for you. Contact us anytime! Have a wonderful night.

via Google
UV Golibroda

Friendly, professional, and reasonably priced.

I had a very positive experience and I would call them again next time!

Response from business owner

Thank you for the review, UV! We really appreciate all the support and are looking forward to the next time we're able to be of service to you. Look out for new and upcoming emails keeping you up to date with the latest home septic news!

via Google
Vic Marcus Muschiano

Grant's has revolutionized this industry with latest technologies. they're so far ahead of all the others. They've got years of experience and knowledge assuring your investment makes Title 5 work seamlessly cost effectively.They're not …

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Response from business owner

Wow, Vic thank you for the wonderful review! Happy to hear we hit the mark for you. Looking forward to serving you in the future!

via Google
Rocco

Great Service and Excellent Customer Service

Response from business owner

Thank you for the review, Rocco! We appreciate it!

via Google
Jane R

Thanks. Derek did a great job and was super pleasant!

Mike Rushford

We needed our septic pumped and they were happy to help. I also had questions about our leach field and they were very very helpful. They were fast, professional and courteous. Definitely will use them again in the future.

Response from business owner

Thank you for the review, Mike! Happy to hear we hit the mark for you. Please reach out to us anytime with questions or concerns. Looking forward to working with you in the future!

via Google
Denise Cook

Derek was great!! very nice guy & very informative. The price was well worth the job, thanks Grant's Septic!! see you in a couple years 😉

Response from business owner

Thank you for the review, Denise! Happy to be of service 😃 Have a great week!

via Facebook
Robert Brewer

Grants septic is great family business all ways on time and friendly!!

Response from business owner

Thanks for the great review, Robert! Always a pleasure serving Southwicks, such a fun place to be!

via Facebook
Bob K

Grant's did our Title V inspection recently, and they were a pleasure to work with. I would highly recommend them for any related work. Neat, professional, and easy to contact, the kind of contractor you want !

Response from business owner

Thank you for the review, Bob! Happy to be of service.

via Google
mark distefano

Mr Grant and his crew came on the appointed day. Worked hard to insure that there was minimal digging to my lawn and then repaired it before they left and to look at it you would never know that they had been there. It was perfect.

They …

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Response from business owner

Thanks for the awesome feedback, Mark! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you with the title 5, septic pumping and lawn care. Looking forward to working with you again in the future. Cheers!

via Google
Cheryl Bober

Had a backup into the house did not find it until late. Never used Grants before but they are open 24 hours. It was nice to set up an appointment that night. They showed up next morning. Great work and prices very reasonable.

I highly …

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Response from business owner

Thank you for the wonderful review, Cheryl. We really appreciate you taking the time out to share your experience with us! Contact us anytime with additional questions, comments, or concerns. We look forward to working with you again in the future!

via Facebook
Rick Duthe

I can't say enough about how terrific Grant's is. They did a Title 5 inspection today (April 19). It took about 3 hours. The workers were young, friendly, funny, and connected to people, and made what could have been an anxious situation …

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Response from business owner

Hi Rick,

Thank you for the wonderful review! It was our pleasure you guys were fun and delightful to work with. Wishing you all the best!

via Google
Glenn Hodgkinson

I could not be happier with their excellent service. Derek showed up exactly on time, was professional and personable. He explained every step and never once tried to upsell me additional products or services. I would highly recommend this …

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Response from business owner

Hi Glenn thank you for the review! We really appreciate you taking the time to share your experience with us. We are looking forward to serving you in the future.

via Google
Laurie Barthelmes

Highly recommend Grant's Septic. The office personnel was very helpful and accomadating. Technician was very professional and on time. Phone text alert system they use was extremely helpful seeing we have a dog. Definitely our new septic …

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Response from business owner

Hi Laurie thank you for the review! We appreciate the feedback!

via Facebook
Lisa Yitts

Wow, it's nice to have an experience with a local, professional, family-owned, customer service-oriented business again. The Grant family is doing everything right. They will be my septic provider from now on. They are polite, …

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via Facebook
Janet Fairbanks

We hired Grants family run business when our former septic service was not available for title 5 service. Not only did they come promptly,they were polite,friendly,honest and neat. Would use them anytime we needed services again.

Response from business owner

Hi Janet,

We appreciate the great review, thank you. We’re happy to hear we hit the mark for you. Hope you have have a good day!

-Derek

via Google
Mark Donaher

honest, prompt & dependable:)

via Facebook
Jared Peterson

I was looking for someone to pump my septic tank and found Grant's Septic-Techs on Yelp & Google. I called and spoke to the owner Daniel, who was very friendly and polite, to schedule a time and date to pump my tank. Daniel's son Derek …

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Response from business owner

Hi Jared,

Thank you for the great review! It was a pleasure meeting you.

-Derek

via Google
Michael Noyes

This was a very pleasant and thorough experience.

I had made an appointment because I was not impressed with efforts of my current septic person.

He had purchased the company when my previous septic guy had retired. I inherited him!

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Response from business owner

Hi Michael, our family is thrilled to hear such good feedback! We understand the importance of respecting your time, and ensuring you are throughly informed throughout the entire service. Thank you for taking the time to share your experiences with us, on behalf of our family, thank you for choosing Grant's Septic Techs.

via Google
Ken Perregaux

Grants Tech did a really great job. Professional, knowledgeable and answered all my questions. I will be using them again in the future.

Response from business owner

Thanks for the Great review Ken! It was a pleasure meeting you. Our family is happy to hear we hit the mark for you. Hope you have a great weekend!

via Google
Brian Tetreault

Grants Techs did a great job recently pumping my septic tank – they were on time, professional, and very polite. I asked a lot of questions, they answered all of them, and overall I was very satisfied with the service. Will use them again.

Response from business owner

Thanks for the great review Brian, we appreciate it. It was a pleasure meeting you! Contact us anytime with questions or concerns.

via Google
Tessa Sullivan

ABOVE & BEYOND – 5+ Stars is how I rate this exceptional family owned company! They are truly amazing and offer true top notch customer service! Absolutely cannot say enough good things about Grant's Septic Techs! They are the true …

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Response from business owner

Thank you so much for your kind words, Tessa. We really appreciate you taking the time to share your experience with us! It was our pleasure to help with your title 5 inspection.

via Facebook
Paige Horn

These guys seriously saved my day today. Our plumbing backed up on Friday and when our plumber came out this AM he said he thought it was our septic. I called Grant’s in a panic and their CS rep was so sweet and friendly. The crew came to …

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via Google

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