Reviews For Grant’s Septic Techs

Our septic tank needed to be pumped. I saw ads for Grant's Septic on Facebook and then a couple of my neighbors used Grant's. I texted the Upton and Carson got back to. I was under the impression that pumping the tank was all that …

We had our septic system inspected and we could not have asked for friendlier service. The two young men who came to do the inspection were very kind, friendly, and professional and I would gladly recommend this company to anyone!

I needed a title five done for a house I am selling. These guys were great. Prompt, polite, professional, thorough and even laughed at my terrible jokes. I’d use them again in a second

Always Grant's

Very professional and did a great job both inspecting and cleaning the septic tank. Highly recommend Grant's as a top notch company!

I had a septic tank issue at my home and needed to get it done ASAP. I called around to several local septic companies Before calling Grant’s septic Techs and was told By the other services that I would need to wait minimum two weeks …

Professional company with great customer service

Septic tech knowledgeable and pleasant . Owner and tech specialist have great communication and sent prior confirmation of appointment and overall good communication .

Thank you

They did a great job! Came out and did their inspection, found that the septic did not need pumping. They put me on their schedule to contact in 3 years. If I had called someone else I would have paid for an unnecessary pumping. Highly…

Very professional and responsive, they were very knowledgeable about our septic system and were efficient in getting the work done, would recommend and use again. Thanks Derek & Brian

Septic inspection and pumping. The technician arrived ahead of schedule, received a text before letting me know of earlier arrival.

Harry explained everything that he was checking and recommended the system did not need to be pumped.

The …

Harry (the technician) is super nice guy! Excellent service, honest in their work, shows up on time. Seven star service! I highly recommend Grant Septic!!!!

Harry and Derek were both very professional. Harry came out to pump my septic found the tank after some rock digging. The tank didn't need pumping after all and didn't want to do unnecessary work so they just charged me for the inspection. …

It is always a pleasure to deal with true professionals who do not cut corners, even in a very harsh environment, inside a septic tank! We had a leak between the inlet/outlet sides of the tank, and Derek did an excellent job fixing the leak…

Scheduled an annual service/inspection. Service tech was on time, friendly, efficient and happily answered a bunch of questions I had as a first time home owner with a septic system.

The service tech was professional, answered my questions and concerns. He recommended that I do not pump my septic tank because it wasn't needed, my septic tank only needed an inspection and it was fine. He did not try to sell me any …

This company was very accommodating and professional. Great service, quality and value.

Beyond pleased with the service. Harry was friendly and took the time to explain everything. Nice to know customer service is still alive and well!

We purchased a new home and wanted to understand our septic system (we never had one before). The Technician showed up when he said he would. Evaluated our septic system and reviewed where the key parts are. How to handle basic issues and …

Grant's Septic Techs performed a drain-field evaluation and 7-point inspection. They are very knowledgeable and polite. Their prices are reasonable, and they communicate well. I highly recommend their services.

I needed my septic tank pumped and they were able to get out to us on short notice. Prices were reasonable and fair.

Service was excellent and the tech was very knowledgeable of my septic system.

I will be doing business with them again and…

We had what ended up being a clog in the main inlet to our septic tank on 4th of July weekend. I called two other companies first thing Saturday morning and received wishy washy responses as to whether or not someone would be able to come …

Harry showed up right on time. He was extremely pleasant and very kind to me and my daughter. We only had an inspection of our cesspool. Thinking the worse, he was very happy to inform me that it is working and is in very good condition. …

So glad we get to review Grant's Septic. I had heard from a friend that they were very good at what they do & responsive and I can honestly say I agree – they most certainly are! Our septic alarm went off on a long holiday weekend and …

Grant’s Septic was beyond amazing! I am going to make a very long story short. I was dealing with another company that cleaned our septic yearly We paid for a cleaning and Title V report for closing. Then 3 weeks went by and numerous …

I called Grant’s on a recommendation and saw the 5 star rating. It’s no wonder they have 5 stars. They texted when they were on their way and arrived right at the beginning of the scheduled timeframe. Harry was awesome, super nice and …

The operator was very helpful and explained the process of the tank and how is operates.

I've been using Grant's Septic for a couple of years now and their service is unmatched compared to past septic companies that I've used. They communicate up to and after your appointment reminding you they are coming, telling you they are…

Technician was very Professional, on time and knowledgeable. I have used septic companies in the past and they told me I had to pump my system every year. Grants Septic Techs were honest and didn’t over charge for a service which was not …

Derek was helpful, efficient, and answered all our questions. Great job!

My service tech came to service my very old system. He was knowledgeable and worked quickly and neatly in my yard. I will use Grant's again!!!

We scheduled a septic pump. Tech was on time, very friendly and informative. Turns out we did not need the septic pumped and his honesty saved us money. We will be using Grant's Septic going forward.

Very professional. Answered all my questions. Provided information I needed.

Great company with great people. I have been using Grants Septic for a few years now and they are fantastic. I would recommend to anyone!!

Nice, honest and professional. I use Grant’s for septic pumping every couple of years.

Harry came to see if we needed a septic pump, and we did not! Honest and helpful! Great company!

It’s a pleasure using Grant’s services. They are highly knowledgeable while friendly and approachable. We have been using them to service our septic system for many years. They have proven their excellent value over and over again. Highly …

Very professional and was educational

experience. Highly recommend them

Great job by Derek. They were responsive, came on time. He did an awesome job. Very knowledgeable person. Very honest service. Reasonable pricing. I highly recommend them.

Technicians were professional and communicated the tasks very well. Title V inspection made easy!

Tech was incredibly friendly and willing to explain the system to me. When he was unsure of the answer he took note and conference called a supervisor to make sure I understood everything. Extremely pleased with everything.

Hired for a Title 5 inspection. Nice guys, arrived there a bit early. Very professional.

Got my septic pumped. Service was awesome. The representative was professional and genuine.

Evaluated sustem and pumped tank. Explained how to self evaluate condition of leach field. Very pleased with their work.

The service was so exceptional, it almost makes me want to have more sewer challenges because I know I can rely on them and wouldn't want any other company handling our work from now on. From start to finish, highly professional, friendly, …

I dont often leave reviews, but these guys are great. Communicative (even on a weekend, by text), on time, transparent, and good pricing. Really some of the best professionals I've seen in a while!

Bryce and his partner provided us a Title 5 inspection. They were professional and thorough, and answered any questions we had. They also cleaned up the site so well before leaving it was hard to tell where they had dug. I highly recommend…

I found Grant's to be easy to work with (e.g., they use texts to communicate with you). They're a 21st century business, sending a detailed report with photos of the septic system after pumping.

Great experience, price was competitive with other local places, they corresponded via text which I prefer, and the guy who came out was knowledgeable and friendly. Will use again.

Had my septic system serviced by Grant's. Excellent experience from beginning to end. Scheduled promptly, arrived on time, charged exactly what I was quoted. Friendly tech who took the time to explain the process, the condition of the …

Excellent service for title 5 inspection

Derek came out to inspect my septic system. Very professional and knowledgeable. He was honest and didn’t try to upsell me anything I didn’t need. Would highly recommend to anyone with a septic system and will for sure be using them again.

I highly recommend Grants. They completed our Title 5 exam in a few hours and had the report 10 days later. Great guys.

Very knowledgeable and honest company thought my tank needed to be pumped they came out inspected system and told me at this time it does not need to be pumped instead pumping and charging recommend them for your septic need!!

Grant's Septic was top notch! They were responsive, professional and saved us a lot of money by honestly telling us we didn't need to empty our septic yet. I highly recommend!

Great service and a pleasure to speak with.

Derek was extremely professional and knowledgeable. He even took pictures of the inside of my septic system to show me how clean it was and how it was working properly. I highly recommend using Grants for all of your septic needs!

Grant’s driver showed up on time and ready to work! We recently moved into a new home and were unsure of the last pump date. Grant’s came out and looked to find that we were still multiple years from needing a pump, as opposed to pumping …

The tech was very helpful and honest. Most other Septic companies would have just pumped the septic tank without measuring to see if it actually needed to be pumped. Ours did not and he estimated that we have about 4 more years before it …

Derek was very professional, friendly and courteous. He did a great job pumping the septic tank and cleaned up well after the job was completed. Would definitely use them again.

My Title 5 tech went out of his way to do the inspection even with a downpour. Once he got report from BoH, he was able to complete the job.

We had our Septic Tank pumped. Derek was the technician who did the work. He was very professional and courteous. He explained what he was looking for in terms of the quality of our system (something our old Septic company never did). …

Great experience with Grant’s. Real professional. Easy booking online. Got a 2 hour window for the appointment and a text a few days earlier to go over a couple of items/questions. Got a text saying they were on their way. Showed up …

Derek did my septic tank pump. He is kind and done the job professionally. I am satisfied with his service and recommend it to my neighbors.

Derek was professional and very nice. He explained the process very well and really did a great job. I will definitely use their services again and highly recommend Grant's.

Really good service, I will recommend for sure, very professional...

We called Grant’s in a panic because we thought our 50 year old septic system was backed up, as we had not had it pumped for well over a decade. I spoke with Derek and made an appointment for him to come out to inspect and pump. He arrived …

The technician was on time and very professional. He walked me through all my options regarding our septic system and performed an inspection. I highly recommend Grant’s Septic to anyone.

Grant’s Septic Techs are courteous, prompt, knowledgeable, good communicators. We are happy to have them looking after our septic system.

Amazing company. Not only did they show up on time/early, they finished the job quicker than expected. Explained all the ins and outs of the entire septic system. 5* company all around.

Very responsive to texts and emails, and prompt and thorough inspection of our septic for a title 5 we needed to close!

Derek performed a pumping maintenance test. He was courteous, knowledgeable and professional. He informed me that I did not need to pump my tank at this time and answered all of my questions. I highly recommend Grant’s Septic Services!

We had pumping and filter cleaned. Derek was easy going and professional. Way better than midstate septic! My new poop guys😆🙂 thank you Derek

I contacted them to pump my septic system. They determined it was not necessary at thistime & they did not do unnecessary work. I would recommend them highly.

September 2021

My house went through 2 Title V inspections within 3 weeks.

The result of First inspection (conducted by a different company) was so unclear, confusing, and very superficially, and not detailed and the automatic result was…

Grant’s performed a Title 5 inspection as required by Mass. law in order to sell our house. Grant’s arrived BEFORE their scheduled time, performed the work in a very professional manner, and communicated extremely well with us via text, …

The service man was very professional and courteous. He explained how things worked and explained what he found during the cleaning.

I chose Grants because they support the Upton Historical Society and am not disappointed in the service.

It had been 11 years since our septic was serviced, so I was nervous, but we avoid antibacterial soap and bleach, so it turned out our system was just ready for a pumping. The guy who did the service (one of the Grant brothers) not only …

Excellent Service. Very impressed with the technician and how knowledgeable he was. Highly recommend!...

I was really impressed how quick and accommodating Grant's Septic was to our emergency situation. I decided to give them a try after watching some of their videos online. They squeezed us into their schedule and Derek came right when I …

V professional and knowledgeable in their business. Love to meet these kind of peoples. Thank you

Awesome service! Bryce was great, answered all of our questions.

After many years of using other septic companies, I can say with complete honesty this was the most professional and knowledgeable company I have ever worked with. For example, the team was here at 8am, I received a text prior to arrival …

Scheduled a septic pump and Derek educated me on my particular system. Ended up we didn’t need a pump. Great/honest service. Their system is easy to use and schedule the work too, one of the easiest for someone who hates calling around!

Grant's Septic Techs are knowledgeable and take a modern approach to customer service, such as helpful Email and text notices both before and after an appointment, and easy online payment processing. They helped us in 2012 when our septic …

On time, good communication, professional, and friendly. Good experience.

Just OUTSTANDING!! What a great and educational service from Derek! He is such a pleasant person to talk to; very knowledgeable, answered all of my questions and showed this novice how our septic system works! It turns out, that we don’t …

Norm was punctual, professional, and he also took the time to answer my septic maintenance questions. Will definitely use them again!

We recently had our High Water Alarm in our septic trigger and called Grant's Septic. They came out and analyzed the situation, finding the support beam for the floats had rusted and fallen to the bottom of the tank.

Norm let us know they …

Emptied septic tank. Really nice tech. Will use this company again.

Derek was very professional and responsive .they pumped our septic system and did a title V inspection. They came when Expected and explained everything to us. Highly recommend!

Responsive, friendly and dependable family owned business.

I scheduled an appt for Septic pump. Norm came out and did an inspection and found that a pump was not needed since there wasn't enough solid to pump. He said he would put it on a 5-yr plan and come back in 3 years to check. He only charged…

Very informative. Did not do unnecessary work

We're very happy with Grant's Septic Techs. They were easy to schedule, prompt, professional, honest, friendly, and explained everything well. I like that their prices are on their website, so no surprises – other than the pleasant surprise…

Amazing service. They were here the day after we called, the technician graciously solved any questions I had and being new to septic tanks, they were a lot. Thanks

Wanted to thank your team today for a very positive experience.

It was quite welcoming compared to my past experiences with another company over the past 16 years of being told to go dig out the cover, and they will get there maybe over …

I had an identical experience to Brian Distefano’s (see his review below). Gotta wonder how many other similar businesses out there are misleading their customers just to earn a buck. Honesty earns customer loyalty, referrals and customer…

Personable, knowledgeable, and professional.

Would not use any other company than Grant’s. Highly recommend.

Norm came to pump my septic tank. It was pouring rain and he was still super nice and professional. He checked my tank and determined it didn’t need to be pumped. I appreciated his assessment and the fact that he didn’t unnecessarily pump …

Cleaned septic filter and pumped the system