Reviews For Grant’s Septic Techs

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Grant’s Septic was beyond amazing! I am going to make a very long story short. I was dealing with another company that cleaned our septic yearly We paid for a cleaning and Title V report for closing. Then 3 weeks went by and numerous …

I called Grant’s on a recommendation and saw the 5 star rating. It’s no wonder they have 5 stars. They texted when they were on their way and arrived right at the beginning of the scheduled timeframe. Harry was awesome, super nice and …

The operator was very helpful and explained the process of the tank and how is operates.

I've been using Grant's Septic for a couple of years now and their service is unmatched compared to past septic companies that I've used. They communicate up to and after your appointment reminding you they are coming, telling you they are…

Technician was very Professional, on time and knowledgeable. I have used septic companies in the past and they told me I had to pump my system every year. Grants Septic Techs were honest and didn’t over charge for a service which was not …

Derek was helpful, efficient, and answered all our questions. Great job!

My service tech came to service my very old system. He was knowledgeable and worked quickly and neatly in my yard. I will use Grant's again!!!

We scheduled a septic pump. Tech was on time, very friendly and informative. Turns out we did not need the septic pumped and his honesty saved us money. We will be using Grant's Septic going forward.

Very professional. Answered all my questions. Provided information I needed.

Great company with great people. I have been using Grants Septic for a few years now and they are fantastic. I would recommend to anyone!!

Nice, honest and professional. I use Grant’s for septic pumping every couple of years.

Harry came to see if we needed a septic pump, and we did not! Honest and helpful! Great company!

It’s a pleasure using Grant’s services. They are highly knowledgeable while friendly and approachable. We have been using them to service our septic system for many years. They have proven their excellent value over and over again. Highly …

Very professional and was educational

experience. Highly recommend them

Mrs patience Adamson is wonderful! She helped me get my first profit . She made the entire process smooth and I felt completely supported after investing the minimum of $1000 she made over $10,500 for me in a week . I highly recommend her …

Great job by Derek. They were responsive, came on time. He did an awesome job. Very knowledgeable person. Very honest service. Reasonable pricing. I highly recommend them.

Technicians were professional and communicated the tasks very well. Title V inspection made easy!

Tech was incredibly friendly and willing to explain the system to me. When he was unsure of the answer he took note and conference called a supervisor to make sure I understood everything. Extremely pleased with everything.

Hired for a Title 5 inspection. Nice guys, arrived there a bit early. Very professional.

Got my septic pumped. Service was awesome. The representative was professional and genuine.

Evaluated sustem and pumped tank. Explained how to self evaluate condition of leach field. Very pleased with their work.

The service was so exceptional, it almost makes me want to have more sewer challenges because I know I can rely on them and wouldn't want any other company handling our work from now on. From start to finish, highly professional, friendly, …

I dont often leave reviews, but these guys are great. Communicative (even on a weekend, by text), on time, transparent, and good pricing. Really some of the best professionals I've seen in a while!

Bryce and his partner provided us a Title 5 inspection. They were professional and thorough, and answered any questions we had. They also cleaned up the site so well before leaving it was hard to tell where they had dug. I highly recommend…

I found Grant's to be easy to work with (e.g., they use texts to communicate with you). They're a 21st century business, sending a detailed report with photos of the septic system after pumping.

Great experience, price was competitive with other local places, they corresponded via text which I prefer, and the guy who came out was knowledgeable and friendly. Will use again.

Had my septic system serviced by Grant's. Excellent experience from beginning to end. Scheduled promptly, arrived on time, charged exactly what I was quoted. Friendly tech who took the time to explain the process, the condition of the …

Excellent service for title 5 inspection

Derek came out to inspect my septic system. Very professional and knowledgeable. He was honest and didn’t try to upsell me anything I didn’t need. Would highly recommend to anyone with a septic system and will for sure be using them again.

I highly recommend Grants. They completed our Title 5 exam in a few hours and had the report 10 days later. Great guys.

Very knowledgeable and honest company thought my tank needed to be pumped they came out inspected system and told me at this time it does not need to be pumped instead pumping and charging recommend them for your septic need!!

Grant's Septic was top notch! They were responsive, professional and saved us a lot of money by honestly telling us we didn't need to empty our septic yet. I highly recommend!

Great service and a pleasure to speak with.

Grants service came out to pump our septic which we do almost every year or two. Turns out the prior company was overcharging us and we don’t need it to be pumped every year. We would not have known that if we didn’t use Grants service. …

Derek was extremely professional and knowledgeable. He even took pictures of the inside of my septic system to show me how clean it was and how it was working properly. I highly recommend using Grants for all of your septic needs!

Grant’s driver showed up on time and ready to work! We recently moved into a new home and were unsure of the last pump date. Grant’s came out and looked to find that we were still multiple years from needing a pump, as opposed to pumping …

The tech was very helpful and honest. Most other Septic companies would have just pumped the septic tank without measuring to see if it actually needed to be pumped. Ours did not and he estimated that we have about 4 more years before it …

Derek was very professional, friendly and courteous. He did a great job pumping the septic tank and cleaned up well after the job was completed. Would definitely use them again.

My Title 5 tech went out of his way to do the inspection even with a downpour. Once he got report from BoH, he was able to complete the job.

We had our Septic Tank pumped. Derek was the technician who did the work. He was very professional and courteous. He explained what he was looking for in terms of the quality of our system (something our old Septic company never did). …

Great experience with Grant’s. Real professional. Easy booking online. Got a 2 hour window for the appointment and a text a few days earlier to go over a couple of items/questions. Got a text saying they were on their way. Showed up …

Derek did my septic tank pump. He is kind and done the job professionally. I am satisfied with his service and recommend it to my neighbors.

Derek was professional and very nice. He explained the process very well and really did a great job. I will definitely use their services again and highly recommend Grant's.

Really good service, I will recommend for sure, very professional...

We called Grant’s in a panic because we thought our 50 year old septic system was backed up, as we had not had it pumped for well over a decade. I spoke with Derek and made an appointment for him to come out to inspect and pump. He arrived …

The technician was on time and very professional. He walked me through all my options regarding our septic system and performed an inspection. I highly recommend Grant’s Septic to anyone.

Grant’s Septic Techs are courteous, prompt, knowledgeable, good communicators. We are happy to have them looking after our septic system.

Amazing company. Not only did they show up on time/early, they finished the job quicker than expected. Explained all the ins and outs of the entire septic system. 5* company all around.

Very responsive to texts and emails, and prompt and thorough inspection of our septic for a title 5 we needed to close!

Derek performed a pumping maintenance test. He was courteous, knowledgeable and professional. He informed me that I did not need to pump my tank at this time and answered all of my questions. I highly recommend Grant’s Septic Services!

We had pumping and filter cleaned. Derek was easy going and professional. Way better than midstate septic! My new poop guys😆🙂 thank you Derek

When you need septic system work done it needs to be done quickly and correctly. Grant's Septic Techs did just that and more. They are respectful and mindful of the appearance of the property at jobs end. I would not hesitate to contact …

Grants Techs did a really solid job recently pumping my septic tank. They showed up on time, we're clear about what needed to be done and why, and left the site clean and tidy. Will definitely use them again next time!

I contacted them to pump my septic system. They determined it was not necessary at thistime & they did not do unnecessary work. I would recommend them highly.

September 2021

My house went through 2 Title V inspections within 3 weeks.

The result of First inspection (conducted by a different company) was so unclear, confusing, and very superficially, and not detailed and the automatic result was…

Grant’s performed a Title 5 inspection as required by Mass. law in order to sell our house. Grant’s arrived BEFORE their scheduled time, performed the work in a very professional manner, and communicated extremely well with us via text, …

The service man was very professional and courteous. He explained how things worked and explained what he found during the cleaning.

I chose Grants because they support the Upton Historical Society and am not disappointed in the service.

It had been 11 years since our septic was serviced, so I was nervous, but we avoid antibacterial soap and bleach, so it turned out our system was just ready for a pumping. The guy who did the service (one of the Grant brothers) not only …

Excellent Service. Very impressed with the technician and how knowledgeable he was. Highly recommend!...

I was really impressed how quick and accommodating Grant's Septic was to our emergency situation. I decided to give them a try after watching some of their videos online. They squeezed us into their schedule and Derek came right when I …

V professional and knowledgeable in their business. Love to meet these kind of peoples. Thank you

Awesome service! Bryce was great, answered all of our questions.

After many years of using other septic companies, I can say with complete honesty this was the most professional and knowledgeable company I have ever worked with. For example, the team was here at 8am, I received a text prior to arrival …

Scheduled a septic pump and Derek educated me on my particular system. Ended up we didn’t need a pump. Great/honest service. Their system is easy to use and schedule the work too, one of the easiest for someone who hates calling around!

Grant's Septic Techs are knowledgeable and take a modern approach to customer service, such as helpful Email and text notices both before and after an appointment, and easy online payment processing. They helped us in 2012 when our septic …

On time, good communication, professional, and friendly. Good experience.

Just OUTSTANDING!! What a great and educational service from Derek! He is such a pleasant person to talk to; very knowledgeable, answered all of my questions and showed this novice how our septic system works! It turns out, that we don’t …

Norm was punctual, professional, and he also took the time to answer my septic maintenance questions. Will definitely use them again!

We recently had our High Water Alarm in our septic trigger and called Grant's Septic. They came out and analyzed the situation, finding the support beam for the floats had rusted and fallen to the bottom of the tank.

Norm let us know they …

I scheduled an appt for Septic pump. Norm came out and did an inspection and found that a pump was not needed since there wasn't enough solid to pump. He said he would put it on a 5-yr plan and come back in 3 years to check. He only charged…

Emptied septic tank. Really nice tech. Will use this company again.

Derek was very professional and responsive .they pumped our septic system and did a title V inspection. They came when Expected and explained everything to us. Highly recommend!

Responsive, friendly and dependable family owned business.

Very informative. Did not do unnecessary work

We're very happy with Grant's Septic Techs. They were easy to schedule, prompt, professional, honest, friendly, and explained everything well. I like that their prices are on their website, so no surprises – other than the pleasant surprise…

Amazing service. They were here the day after we called, the technician graciously solved any questions I had and being new to septic tanks, they were a lot. Thanks

Wanted to thank your team today for a very positive experience.

It was quite welcoming compared to my past experiences with another company over the past 16 years of being told to go dig out the cover, and they will get there maybe over …

I had an identical experience to Brian Distefano’s (see his review below). Gotta wonder how many other similar businesses out there are misleading their customers just to earn a buck. Honesty earns customer loyalty, referrals and customer…

Personable, knowledgeable, and professional.

Would not use any other company than Grant’s. Highly recommend.

Norm came to pump my septic tank. It was pouring rain and he was still super nice and professional. He checked my tank and determined it didn’t need to be pumped. I appreciated his assessment and the fact that he didn’t unnecessarily pump …

Cleaned septic filter and pumped the system

Had Grants septic come out to pump/service our septic. Norm, our tech was very friendly, honest, and helpful outlining the best steps moving forward for service.

We used Grant's Title 5 inspection. Friendly associates were dispatched. We received professional and caring service with regards to leaving the area in as close to its original condition as possible.

Great company to work with. Knowledgeable and personable. Would highly recommend

Had Norm out to our new home to check our septic and see if it was due for a cleaning. Was informational and helpful. 👍

Very professional, explained the problem that would’ve come if we hadn’t got the filter cleaned.

I scheduled it for pumping the septic tank, but after the inspection ,I was advised that it would be better to just clean the filter.

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Grant's completed a title 5 septic inspection for me. Their online scheduling made it extremely quick and easy to set up an appointment and their prices are listed right online with no extra hidden fees. They were on time, communicated well…

Had an issue with ejection pump. Norm was extremely professional and helpful.

Grant's Septic is a one of a kind type of business. They are thorough, knowledgeable, on time, and trustworthy. They take the time to explain and troubleshoot any issues or concerns you may have. These days that's hard to come by.

Excellent service, very professional and honest, did not try to sell me unnecessary service or products. The technician explained to me why I don't need a septic pumping at this time and gave proper recommendations.

I had Norm come out today and learned so much in the short time he was here. I have had two other companies come and pump my septic and would never really answer any questions I had nor took the time to show or explain anything to me. He …

Never trying to sell services that are not needed. Easy to work with. Great follow up.

Grant’s Septic Techs provided me more than the septic service I expected! They answered my questions, and helped me to understand how my system works, why the pumping schedule they recommended is best, and options to upgrade my system if I …

They were excellent to work with. We hired them to pump our septic system and conduct a Title 5 inspection. The communication throughout the process was great. Derek explained everything. The work was excellent and they did a great job …

Grant's did an impressive job with the Maintenance on our septic system. I wish every company was as thorough and comprehensive as Grant's. Great Job!

These guys are very professional and their prices are reasonable, I would definitely recommend them to family and friends without pause. They did a Title V inspection for me and replaced a

Distribution box in a very timely manner

Thank you …

Loved the service and your professionalism. I would recommend you and your business to my own family and friends without pause- Thank you for your quick response to get my septic titleV inspection done, and changing out the distribution box…

The service gentleman that came was on time very professional and knowledgeable. I really trust this company thank you so much...

Very professional and honest folks. Came on time and checked condition of septic system. Explained what kind of system I had and that they did not see any sludge build up and that I did not need to have it pumped currently and could wait …