Reviews For Grant’s Septic Techs

I highly recommend Grants. They completed our Title 5 exam in a few hours and had the report 10 days later. Great guys.

Very knowledgeable and honest company thought my tank needed to be pumped they came out inspected system and told me at this time it does not need to be pumped instead pumping and charging recommend them for your septic need!!

Grant's Septic was top notch! They were responsive, professional and saved us a lot of money by honestly telling us we didn't need to empty our septic yet. I highly recommend!

Great service and a pleasure to speak with.

Grants service came out to pump our septic which we do almost every year or two. Turns out the prior company was overcharging us and we don’t need it to be pumped every year. We would not have known that if we didn’t use Grants service. …

Grant’s driver showed up on time and ready to work! We recently moved into a new home and were unsure of the last pump date. Grant’s came out and looked to find that we were still multiple years from needing a pump, as opposed to pumping …

Derek was extremely professional and knowledgeable. He even took pictures of the inside of my septic system to show me how clean it was and how it was working properly. I highly recommend using Grants for all of your septic needs!

The tech was very helpful and honest. Most other Septic companies would have just pumped the septic tank without measuring to see if it actually needed to be pumped. Ours did not and he estimated that we have about 4 more years before it …

Derek was very professional, friendly and courteous. He did a great job pumping the septic tank and cleaned up well after the job was completed. Would definitely use them again.

My Title 5 tech went out of his way to do the inspection even with a downpour. Once he got report from BoH, he was able to complete the job.

We had our Septic Tank pumped. Derek was the technician who did the work. He was very professional and courteous. He explained what he was looking for in terms of the quality of our system (something our old Septic company never did). …

Great experience with Grant’s. Real professional. Easy booking online. Got a 2 hour window for the appointment and a text a few days earlier to go over a couple of items/questions. Got a text saying they were on their way. Showed up …

Derek did my septic tank pump. He is kind and done the job professionally. I am satisfied with his service and recommend it to my neighbors.

Derek was professional and very nice. He explained the process very well and really did a great job. I will definitely use their services again and highly recommend Grant's.

Really good service, I will recommend for sure, very professional...

We called Grant’s in a panic because we thought our 50 year old septic system was backed up, as we had not had it pumped for well over a decade. I spoke with Derek and made an appointment for him to come out to inspect and pump. He arrived …

The technician was on time and very professional. He walked me through all my options regarding our septic system and performed an inspection. I highly recommend Grant’s Septic to anyone.

Grant’s Septic Techs are courteous, prompt, knowledgeable, good communicators. We are happy to have them looking after our septic system.

Very responsive to texts and emails, and prompt and thorough inspection of our septic for a title 5 we needed to close!

Amazing company. Not only did they show up on time/early, they finished the job quicker than expected. Explained all the ins and outs of the entire septic system. 5* company all around.

We had pumping and filter cleaned. Derek was easy going and professional. Way better than midstate septic! My new poop guys😆🙂 thank you Derek

Derek performed a pumping maintenance test. He was courteous, knowledgeable and professional. He informed me that I did not need to pump my tank at this time and answered all of my questions. I highly recommend Grant’s Septic Services!

When you need septic system work done it needs to be done quickly and correctly. Grant's Septic Techs did just that and more. They are respectful and mindful of the appearance of the property at jobs end. I would not hesitate to contact …

Grants Techs did a really solid job recently pumping my septic tank. They showed up on time, we're clear about what needed to be done and why, and left the site clean and tidy. Will definitely use them again next time!

I contacted them to pump my septic system. They determined it was not necessary at thistime & they did not do unnecessary work. I would recommend them highly.

September 2021

My house went through 2 Title V inspections within 3 weeks.

The result of First inspection (conducted by a different company) was so unclear, confusing, and very superficially, and not detailed and the automatic result was…

The service man was very professional and courteous. He explained how things worked and explained what he found during the cleaning.

I chose Grants because they support the Upton Historical Society and am not disappointed in the service.

Grant’s performed a Title 5 inspection as required by Mass. law in order to sell our house. Grant’s arrived BEFORE their scheduled time, performed the work in a very professional manner, and communicated extremely well with us via text, …

It had been 11 years since our septic was serviced, so I was nervous, but we avoid antibacterial soap and bleach, so it turned out our system was just ready for a pumping. The guy who did the service (one of the Grant brothers) not only …

I was really impressed how quick and accommodating Grant's Septic was to our emergency situation. I decided to give them a try after watching some of their videos online. They squeezed us into their schedule and Derek came right when I …

Excellent Service. Very impressed with the technician and how knowledgeable he was. Highly recommend!...

Awesome service! Bryce was great, answered all of our questions.

V professional and knowledgeable in their business. Love to meet these kind of peoples. Thank you

After many years of using other septic companies, I can say with complete honesty this was the most professional and knowledgeable company I have ever worked with. For example, the team was here at 8am, I received a text prior to arrival …

Scheduled a septic pump and Derek educated me on my particular system. Ended up we didn’t need a pump. Great/honest service. Their system is easy to use and schedule the work too, one of the easiest for someone who hates calling around!

Grant's Septic Techs are knowledgeable and take a modern approach to customer service, such as helpful Email and text notices both before and after an appointment, and easy online payment processing. They helped us in 2012 when our septic …

On time, good communication, professional, and friendly. Good experience.

Just OUTSTANDING!! What a great and educational service from Derek! He is such a pleasant person to talk to; very knowledgeable, answered all of my questions and showed this novice how our septic system works! It turns out, that we don’t …

We recently had our High Water Alarm in our septic trigger and called Grant's Septic. They came out and analyzed the situation, finding the support beam for the floats had rusted and fallen to the bottom of the tank.

Norm let us know they …

Norm was punctual, professional, and he also took the time to answer my septic maintenance questions. Will definitely use them again!

I scheduled an appt for Septic pump. Norm came out and did an inspection and found that a pump was not needed since there wasn't enough solid to pump. He said he would put it on a 5-yr plan and come back in 3 years to check. He only charged…

Emptied septic tank. Really nice tech. Will use this company again.

Derek was very professional and responsive .they pumped our septic system and did a title V inspection. They came when Expected and explained everything to us. Highly recommend!

Responsive, friendly and dependable family owned business.

Very informative. Did not do unnecessary work

I had an identical experience to Brian Distefano’s (see his review below). Gotta wonder how many other similar businesses out there are misleading their customers just to earn a buck. Honesty earns customer loyalty, referrals and customer…

Wanted to thank your team today for a very positive experience.

It was quite welcoming compared to my past experiences with another company over the past 16 years of being told to go dig out the cover, and they will get there maybe over …

Amazing service. They were here the day after we called, the technician graciously solved any questions I had and being new to septic tanks, they were a lot. Thanks

We're very happy with Grant's Septic Techs. They were easy to schedule, prompt, professional, honest, friendly, and explained everything well. I like that their prices are on their website, so no surprises – other than the pleasant surprise…

Personable, knowledgeable, and professional.

Would not use any other company than Grant’s. Highly recommend.

Norm came to pump my septic tank. It was pouring rain and he was still super nice and professional. He checked my tank and determined it didn’t need to be pumped. I appreciated his assessment and the fact that he didn’t unnecessarily pump …

Cleaned septic filter and pumped the system

Great company to work with. Knowledgeable and personable. Would highly recommend

We used Grant's Title 5 inspection. Friendly associates were dispatched. We received professional and caring service with regards to leaving the area in as close to its original condition as possible.

Had Grants septic come out to pump/service our septic. Norm, our tech was very friendly, honest, and helpful outlining the best steps moving forward for service.

Had Norm out to our new home to check our septic and see if it was due for a cleaning. Was informational and helpful. 👍

Very professional, explained the problem that would’ve come if we hadn’t got the filter cleaned.

I scheduled it for pumping the septic tank, but after the inspection ,I was advised that it would be better to just clean the filter.

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Grant's completed a title 5 septic inspection for me. Their online scheduling made it extremely quick and easy to set up an appointment and their prices are listed right online with no extra hidden fees. They were on time, communicated well…

Grant's Septic is a one of a kind type of business. They are thorough, knowledgeable, on time, and trustworthy. They take the time to explain and troubleshoot any issues or concerns you may have. These days that's hard to come by.

Had an issue with ejection pump. Norm was extremely professional and helpful.

Excellent service, very professional and honest, did not try to sell me unnecessary service or products. The technician explained to me why I don't need a septic pumping at this time and gave proper recommendations.

I had Norm come out today and learned so much in the short time he was here. I have had two other companies come and pump my septic and would never really answer any questions I had nor took the time to show or explain anything to me. He …

Never trying to sell services that are not needed. Easy to work with. Great follow up.

Grant’s Septic Techs provided me more than the septic service I expected! They answered my questions, and helped me to understand how my system works, why the pumping schedule they recommended is best, and options to upgrade my system if I …

They were excellent to work with. We hired them to pump our septic system and conduct a Title 5 inspection. The communication throughout the process was great. Derek explained everything. The work was excellent and they did a great job …

Grant's did an impressive job with the Maintenance on our septic system. I wish every company was as thorough and comprehensive as Grant's. Great Job!

Loved the service and your professionalism. I would recommend you and your business to my own family and friends without pause- Thank you for your quick response to get my septic titleV inspection done, and changing out the distribution box…

These guys are very professional and their prices are reasonable, I would definitely recommend them to family and friends without pause. They did a Title V inspection for me and replaced a

Distribution box in a very timely manner

Thank you …

The service gentleman that came was on time very professional and knowledgeable. I really trust this company thank you so much...

Very professional and honest folks. Came on time and checked condition of septic system. Explained what kind of system I had and that they did not see any sludge build up and that I did not need to have it pumped currently and could wait …

Service provided: septic inspection

Grants was easy to work with, quick to schedule, responsive to questions and showed up on time They left the yard looking untouched also. Great company to work with.

Diagnostic

This company definitely holds up to its reputation. I met with Norm today and he was very thorough, informative, honest and saved me the cost of pumping out my system when it was not ready for it yet. I recommend anyone that has a septic …

I used Grant’s for the first time to have my septic pumped out. I was impressed with their availability, quality, professionalism and thoroughness. More companies should be that mindful of addressing customer inquiries and needs. I highly …

Excellent Customer service. Came out and took the time to teach my about my septic and answer all my questions. All while digging out my septic cover and flagging my drainage lines at a great price to be sure that I had enough space to make…

We hired Grant’s septic for pumping the septic. They came just two days after I reached out to them initially. The gentleman spent about 1 hour to get the work done, and at the end he showed me pictures of what he has done, and I trust him…

Very nice explained everything that was being done and were very good about giving estimate and professional

Ordered the maintenance test. Norm showed up and went right to work, even though I was late getting home. Very knowledgeable and gave me information about the system that will help make the system last. He didn’t unnecessarily pump the …

Excellent honest. Highly recommended

Norm was courteous, professional, and knowledgeable. We explained best practices that we can use to extend the life of our septic system. Highly recommend Grant's Septic Techs.

I used Grant’s to do my Title V and the guys that came out were great. They were on time and cleaned up nicely afterwards also. They had a flexible payment system that allowed me to pay securely online. I’d use them again & would recommend …

They were able to quickly and accurately diagnose an issue I was having with my septic system. Honest gentleman.

Very pleasant and professional. Thoroughly explained work to be done. On time and very efficient. Would highly recommend.

Grant's Septic Techs was on time. The gentlemen who came out for the inspection were very professional and worked well as a team. I had them out for a Title V inspection which went well and they were easy to work with. They explained the…

Awesome job

Very easy to arrange an appointment, they communicated frequently and gave accurate information. Arrived on time, did the job as

requested, cleaned up beautifully. Very courteous and professional. Highly recommend.

Norm was so helpful and took the time to explain all the work being done and what future maintenance should be. This was my first time calling Grant’s Septic and I will continue to use them going forward.

They performed a Title 5 inspection of my septic system. I highly recommend them. They arrived on time and did a great job.

The man who came out to service our septic tank was so great! He was fair and honest about what type of service we needed. We will be calling Grant’s Septic in the spring for some maintenance work on our septic!!

Norm showed up on time, masked, asked a couple of questions and away he went. Norm had to remove a frozen cover and a lot of soil from the garden area before he even started the pump. Norm gave suggestions in getting the leach field …

Very professional company. They called just to check in and make sure everything was going well with my tanks after they came out and serviced it 4 months ago.

That’s great customer service.

Derek & Bryce showed up promptly and repaired our baffle in our septic tank.. Also inspected our distribution box and offered recommendations on maintenance and repair. They also inspected our leach field lines with a camera and again …

Derek was great! Informed me of how I should keep up the maintenance, and avoid any future issues. Very appreciated. Grants definitely have my business as long as I live here in the area!

Friendly and knowledgeable service, on time, very courteous.

Quick, efficient, knowledgeable...great job on my septic pump.

Honest, professional, and responsive. They were upfront about unnecessary services after testing the tank.

They came to do a septic system inspection to check if my tank needed to be pumped out. I was very happy with the service call.

I'm new to septic systems, originally had city sewerage at the previous house. Two years ago we had our tank pumped by the company recommended by our neighbor. They didn't have any appointments available this time around, I found Grant's …

I called Grant's Septic to pump out my Septic tank. It had been 5 years since we had it done. When the tank was checked, they were very honest with me and said it did not really need pumping for another 3-5 years. It is a 1500 gallon tank …

Knowledgeable. Patient with my questions. Would rate them high even if they did not give me good news. I referred someone to them as we talked at the Uxbridge dog park. I had to tell somebody how good they are! Lol..weird prices like $357 …