Reviews For Grant’s Septic Techs

From 272 reviews
Mark Goguen
Mark Goguen

I highly recommend Grants. They completed our Title 5 exam in a few hours and had the report 10 days later. Great guys.

via Google
Justin Frustaci
Justin Frustaci

Very knowledgeable and honest company thought my tank needed to be pumped they came out inspected system and told me at this time it does not need to be pumped instead pumping and charging recommend them for your septic need!!

via Google
Colleen Cormier
Colleen Cormier

Grant's Septic was top notch! They were responsive, professional and saved us a lot of money by honestly telling us we didn't need to empty our septic yet. I highly recommend!

via Google
Sean ONeill
Sean ONeill

Great service and a pleasure to speak with.

via Google
Tanya Francisco
Tanya Francisco

Grants service came out to pump our septic which we do almost every year or two. Turns out the prior company was overcharging us and we don’t need it to be pumped every year. We would not have known that if we didn’t use Grants service. …

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via Google
Mike Glatfelter
Mike Glatfelter

Grant’s driver showed up on time and ready to work! We recently moved into a new home and were unsure of the last pump date. Grant’s came out and looked to find that we were still multiple years from needing a pump, as opposed to pumping …

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Response from business owner

Mike, thank you for taking the time to share your experience! We appreciate you and look forward to working with you in the future.

via Google
Richard Wells
Richard Wells

Derek was extremely professional and knowledgeable. He even took pictures of the inside of my septic system to show me how clean it was and how it was working properly. I highly recommend using Grants for all of your septic needs!

Response from business owner

Thanks for sharing your experience with us, Richard! Happy to be of service anytime. Have a great New Year!

via Google
Ron Stacy
Ron Stacy

The tech was very helpful and honest. Most other Septic companies would have just pumped the septic tank without measuring to see if it actually needed to be pumped. Ours did not and he estimated that we have about 4 more years before it …

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Response from business owner

Thank for sharing your experience, Ron! Glad we could help bring truth to septic pumping.

via Google
Ronald Marion Cormier
Ronald Marion Cormier

Derek was very professional, friendly and courteous. He did a great job pumping the septic tank and cleaned up well after the job was completed. Would definitely use them again.

Response from business owner

Ronald thanks for taking the time to leave feedback! We appreciate you

via Google
Stephen Zollin
Stephen Zollin

My Title 5 tech went out of his way to do the inspection even with a downpour. Once he got report from BoH, he was able to complete the job.

Response from business owner

Thanks for taking the time to leave a review, Stephen! Best of wishes with the move.

via Google
Neil Vigliotta
Neil Vigliotta

We had our Septic Tank pumped. Derek was the technician who did the work. He was very professional and courteous. He explained what he was looking for in terms of the quality of our system (something our old Septic company never did). …

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Response from business owner

Neil, thank you for taking the time to leave your review! We appreciate the detail.

Most systems we have found between 15-60 years we are able to ensure pass title 5 inspection by up to 2-3x longer when properly treating and curing any issues before becoming unfixable or problematic.

Looking forward to the inspection . Have a great thanksgiving! 🦃🍽🍁

via Google
Marc Goodwin
Marc Goodwin

Great experience with Grant’s. Real professional. Easy booking online. Got a 2 hour window for the appointment and a text a few days earlier to go over a couple of items/questions. Got a text saying they were on their way. Showed up …

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Response from business owner

Looking forward to saving you more in the future! Appreciate the review Mark. Have a great thanksgiving! 🦃🍁🍽

via Google
Robin Qin
Robin Qin

Derek did my septic tank pump. He is kind and done the job professionally. I am satisfied with his service and recommend it to my neighbors.

Response from business owner

Thanks Robin! Nice meeting you and happy thanksgiving 🦃🍁🍽

via Google
Joni Butterfield
Joni Butterfield

Derek was professional and very nice. He explained the process very well and really did a great job. I will definitely use their services again and highly recommend Grant's.

Response from business owner

Thank you for sharing your experience Joni! Was a pleasure meeting you. See ya in a few years!

via Google
Helter Da Silva
Helter Da Silva

Really good service, I will recommend for sure, very professional...

Response from business owner

Thanks Helter! Appreciate you taking the time to leave a review. Have a great thanksgiving!

via Google
Jeanne Repec
Jeanne Repec

We called Grant’s in a panic because we thought our 50 year old septic system was backed up, as we had not had it pumped for well over a decade. I spoke with Derek and made an appointment for him to come out to inspect and pump. He arrived …

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Response from business owner

Jeanne, thank you for taking the time to leave a review! We appreciate your bussiness and looking forward to working with you in the future. Hope all is well!

via Google
Gabriel Jackson
Gabriel Jackson

The technician was on time and very professional. He walked me through all my options regarding our septic system and performed an inspection. I highly recommend Grant’s Septic to anyone.

via Google
Leili Towfigh
Leili Towfigh

Grant’s Septic Techs are courteous, prompt, knowledgeable, good communicators. We are happy to have them looking after our septic system.

Response from business owner

We appreciate you taking your time to share your experience with us, Leili! Looking forwards to helping you in the future.

via Google
Amanda Morgan
Amanda Morgan

Very responsive to texts and emails, and prompt and thorough inspection of our septic for a title 5 we needed to close!

Response from business owner

Thank you for taking the time to share your experience with us! We appreciate you Amanda

via Google
Frank Jewell
Frank Jewell

Amazing company. Not only did they show up on time/early, they finished the job quicker than expected. Explained all the ins and outs of the entire septic system. 5* company all around.

Response from business owner

Appreciate the review, Frank! Thank you

via Google
Amanda Wilson
Amanda Wilson

We had pumping and filter cleaned. Derek was easy going and professional. Way better than midstate septic! My new poop guys😆🙂 thank you Derek

Response from business owner

Appreciate you taking the time to share your experience with us, Amanda! Thank you

via Google
John Agostinelli
John Agostinelli

Derek performed a pumping maintenance test. He was courteous, knowledgeable and professional. He informed me that I did not need to pump my tank at this time and answered all of my questions. I highly recommend Grant’s Septic Services!

Response from business owner

Thanks, John! Appreciate you taking the time out of your busy day to leave a review. Looking forward to helping you in the future.

via Google
Nicholas Spirito MD
Nicholas Spirito MD

When you need septic system work done it needs to be done quickly and correctly. Grant's Septic Techs did just that and more. They are respectful and mindful of the appearance of the property at jobs end. I would not hesitate to contact …

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Response from business owner

Nicholas pleasure meeting you! Appreciate you taking the time to share your experience with us. Happy to help anytime!

via Google
Brian Tetreault
Brian Tetreault

Grants Techs did a really solid job recently pumping my septic tank. They showed up on time, we're clear about what needed to be done and why, and left the site clean and tidy. Will definitely use them again next time!

Response from business owner

Thanks for the great review Brian, we appreciate it. It was a pleasure meeting you! Contact us anytime with questions or concerns.

via Google
Nanci Palumbo
Nanci Palumbo

I contacted them to pump my septic system. They determined it was not necessary at thistime & they did not do unnecessary work. I would recommend them highly.

Response from business owner

Thank you, Nanci! Was my pleasure

via Google
Alba
Alba

September 2021

My house went through 2 Title V inspections within 3 weeks.

The result of First inspection (conducted by a different company) was so unclear, confusing, and very superficially, and not detailed and the automatic result was…

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Thomas B
Thomas B

The service man was very professional and courteous. He explained how things worked and explained what he found during the cleaning.

I chose Grants because they support the Upton Historical Society and am not disappointed in the service.

Bert Engvall
Bert Engvall

Grant’s performed a Title 5 inspection as required by Mass. law in order to sell our house. Grant’s arrived BEFORE their scheduled time, performed the work in a very professional manner, and communicated extremely well with us via text, …

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via Google
Preston Crow
Preston Crow

It had been 11 years since our septic was serviced, so I was nervous, but we avoid antibacterial soap and bleach, so it turned out our system was just ready for a pumping. The guy who did the service (one of the Grant brothers) not only …

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Response from business owner

Thank you for taking the time to share your experience with us, Preston. Not all septic systems are created equal! Like you mentioned 10 years with great care makes a difference. Glad we could help!

via Google
d s
d s

I was really impressed how quick and accommodating Grant's Septic was to our emergency situation. I decided to give them a try after watching some of their videos online. They squeezed us into their schedule and Derek came right when I …

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Response from business owner

Thank you for taking the time to share your experience. Was a pleasure meeting you both! Happy to have solved your issue and looking forward to workin with you both again.

via Google
Cynthia Kinahan
Cynthia Kinahan

Excellent Service. Very impressed with the technician and how knowledgeable he was. Highly recommend!...

Response from business owner

Thanks, Cynthia! Happy to help anytime. Appreciate you taking the time to leave a review.

via Google
Erin Lawrence
Erin Lawrence

Awesome service! Bryce was great, answered all of our questions.

Response from business owner

Thank you for sharing, Erin! Bryce and Patrick enjoyed helping set up your appointment and complete your inspection. Feel free to reach out anytime with questions you have.

via Google
Sami Ullah
Sami Ullah

V professional and knowledgeable in their business. Love to meet these kind of peoples. Thank you

Response from business owner

Great meeting you, Sami! Thank you for sharing your experience. Our team is glad we where able to help. Our goal is to keep your septic system living as long as possible with the while maximizing your return on investment. See you soon!

via Google
Pedro Braga
Pedro Braga

After many years of using other septic companies, I can say with complete honesty this was the most professional and knowledgeable company I have ever worked with. For example, the team was here at 8am, I received a text prior to arrival …

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Response from business owner

Great meeting you, Pedro! Appreciate you leaving a review as these go a long way in helping other receive the value they deserve. Our goal is to keep your septic system living as long as possible with the while maximizing your return on investment. Why change the oil in a car every 500 miles, when changing the oil every 4000 – 8000 miles yields similar results. See you in 3 years!

via Google
Edward Holt
Edward Holt

Scheduled a septic pump and Derek educated me on my particular system. Ended up we didn’t need a pump. Great/honest service. Their system is easy to use and schedule the work too, one of the easiest for someone who hates calling around!

Response from business owner

Thank you for sharing your experience with us! Happy to help and as knew knowledge and new technology comes out we want to share it with you to help reduce your spending on septic maintenance while ensuring your drain-fields health. More funny meme education to come!

via Google
Nick Nickerson
Nick Nickerson

Grant's Septic Techs are knowledgeable and take a modern approach to customer service, such as helpful Email and text notices both before and after an appointment, and easy online payment processing. They helped us in 2012 when our septic …

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Response from business owner

Appreciate you taking the time to share your experience with us, Nick! It's great people like you who help us bring you the most up to date industry knowledge and new technologies to ensure your septic systems health. Exited to bring you easier scheduling and maintenance programs. See you soon!

via Google
Kyle D
Kyle D

On time, good communication, professional, and friendly. Good experience.

Response from business owner

Thanks for the review, Kyle! We appreciate it

via Google
Margit Surfus
Margit Surfus

Just OUTSTANDING!! What a great and educational service from Derek! He is such a pleasant person to talk to; very knowledgeable, answered all of my questions and showed this novice how our septic system works! It turns out, that we don’t …

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Anthony Plitouke
Anthony Plitouke

We recently had our High Water Alarm in our septic trigger and called Grant's Septic. They came out and analyzed the situation, finding the support beam for the floats had rusted and fallen to the bottom of the tank.

Norm let us know they …

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Response from business owner

Anthony, thank you for sharing your experience with us. We appreciate you taking the time to write this. Please feel free to reach out anytime with questions or concerns!

via Google
Joe Crowley
Joe Crowley

Norm was punctual, professional, and he also took the time to answer my septic maintenance questions. Will definitely use them again!

Response from business owner

Joe, thanks for taking the time to share your experience. We appreciate you, please reach out with question anytime!

via Google
Eric K Yung
Eric K Yung

I scheduled an appt for Septic pump. Norm came out and did an inspection and found that a pump was not needed since there wasn't enough solid to pump. He said he would put it on a 5-yr plan and come back in 3 years to check. He only charged…

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Response from business owner

Happy we could help! Thank you for taking the time to leave a review, Eric! We appreciate it.

via Google
Linda Whelan
Linda Whelan

Emptied septic tank. Really nice tech. Will use this company again.

Response from business owner

Thank you, Linda! We appreciated the review.

via Google
Patricia Murphy Whitney
Patricia Murphy Whitney

Derek was very professional and responsive .they pumped our septic system and did a title V inspection. They came when Expected and explained everything to us. Highly recommend!

Response from business owner

Thank you for taking the time to share you're experience, Patricia! Looking forward to helping you in the future.

via Google
A Google User
A Google User

Responsive, friendly and dependable family owned business.

Response from business owner

Thanks, Russell!

via Google
Brian Swanson
Brian Swanson

Very informative. Did not do unnecessary work

Response from business owner

Thanks, Brian!

via Google
Todd Hammond
Todd Hammond

I had an identical experience to Brian Distefano’s (see his review below). Gotta wonder how many other similar businesses out there are misleading their customers just to earn a buck. Honesty earns customer loyalty, referrals and customer…

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Response from business owner

Happy to have helped! Those companies misleading homeowners may not even know and those that do... Well, this is the reason why we are pushing education. We look forward to keeping you up to date while bringing awareness to maximizing a septic system's life and decreasing spending for homeoners. Thank you for taking the time to share your experience, we appreciate you.

via Google
Rene Fontaine
Rene Fontaine

Wanted to thank your team today for a very positive experience.

It was quite welcoming compared to my past experiences with another company over the past 16 years of being told to go dig out the cover, and they will get there maybe over …

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Response from business owner

Pleasure meeting you Rene, our team enjoyed the service. Glad we where able to save you digging every service and thank you for taking the time to share your experience. See you in 3 years!

via Google
Jorge Cardenas Salas
Jorge Cardenas Salas

Amazing service. They were here the day after we called, the technician graciously solved any questions I had and being new to septic tanks, they were a lot. Thanks

Response from business owner

Thank you for taking the time to leave a review, Jorge! We appreciate your business.

via Google
Mike B
Mike B

We're very happy with Grant's Septic Techs. They were easy to schedule, prompt, professional, honest, friendly, and explained everything well. I like that their prices are on their website, so no surprises – other than the pleasant surprise…

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Response from business owner

Anytime, Mike! Glad to hear our prices online were helpful. Homeowners in 2021 have the right to know upfront what the service experience offers and how to invest properly in a septic system. There should never be hidden fees and we believe in transparency across the board. Thank you for taking the time to share your experience and we look forward to seeing you soon!

via Google
Tamara Webber
Tamara Webber

Personable, knowledgeable, and professional.

Would not use any other company than Grant’s. Highly recommend.

Response from business owner

Thank you for the recommendation, Tamara! We all appreciate you.

via Google
Brian H
Brian H

Norm came to pump my septic tank. It was pouring rain and he was still super nice and professional. He checked my tank and determined it didn’t need to be pumped. I appreciated his assessment and the fact that he didn’t unnecessarily pump …

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Response from business owner

Rain or shine! Thank you for the review, Brian, we all here at grants appreciate the support as doing what's right for you and our clients is why we continue serving our community.

via Google
Elizabeth Peterson
Elizabeth Peterson

Cleaned septic filter and pumped the system

Response from business owner

Anytime, Elizabeth!

via Google
Donna-Marie Frappier
Donna-Marie Frappier

Great company to work with. Knowledgeable and personable. Would highly recommend

Response from business owner

Thank you for the review, Donna! We appreciate you taking the time to write this. Looking forward to working together again soon.

via Google
Laura Fuller-Guha
Laura Fuller-Guha

We used Grant's Title 5 inspection. Friendly associates were dispatched. We received professional and caring service with regards to leaving the area in as close to its original condition as possible.

Response from business owner

Laura, thank you for taking the time to share your experience. Happy to help anytime!

via Google
Jessica Cole
Jessica Cole

Had Grants septic come out to pump/service our septic. Norm, our tech was very friendly, honest, and helpful outlining the best steps moving forward for service.

Response from business owner

Happy to help, anytime! Thanks for taking the time to leave a review, we all appreciate the support and look forward helping you in the future.

via Google
Jason Ahern
Jason Ahern

Had Norm out to our new home to check our septic and see if it was due for a cleaning. Was informational and helpful. 👍

Response from business owner

Jason, glad to hear! Thank you for taking the time to write about your experience. Always happy to help 🙂

via Google
Ritesh Shrivastava
Ritesh Shrivastava

Very professional, explained the problem that would’ve come if we hadn’t got the filter cleaned.

I scheduled it for pumping the septic tank, but after the inspection ,I was advised that it would be better to just clean the filter.

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Response from business owner

Ritesh, thank you for taking the time to leave us a review. We appreciate you and look forward to working with you again.

via Google
Jeffrey Faulkner
Jeffrey Faulkner

Grant's completed a title 5 septic inspection for me. Their online scheduling made it extremely quick and easy to set up an appointment and their prices are listed right online with no extra hidden fees. They were on time, communicated well…

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Response from business owner

Thanks for the review, Jeffery! Pleasure meeting you we enjoyed inspecting your system. Looking forward to working together again when needed.

via Google
Jason Rych
Jason Rych

Grant's Septic is a one of a kind type of business. They are thorough, knowledgeable, on time, and trustworthy. They take the time to explain and troubleshoot any issues or concerns you may have. These days that's hard to come by.

Response from business owner

Jason, thank you for taking the time to share your experience. Happy to hear we hit the mark for you.

via Google
Kelly Fisher
Kelly Fisher

Had an issue with ejection pump. Norm was extremely professional and helpful.

Response from business owner

Thank you for your feedback, Kelly!

via Google
Daeipour Family
Daeipour Family

Excellent service, very professional and honest, did not try to sell me unnecessary service or products. The technician explained to me why I don't need a septic pumping at this time and gave proper recommendations.

Response from business owner

Thank you for your feedback! We appreciate you taking the time to leave a review. Happy to help anytime!

via Google
samantha pontremoli
samantha pontremoli

I had Norm come out today and learned so much in the short time he was here. I have had two other companies come and pump my septic and would never really answer any questions I had nor took the time to show or explain anything to me. He …

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Response from business owner

Thank you for the feedback, Samantha! We appreciate you taking the time to write this. Norm is great and we are happy to hear our service hit the mark for you.

via Google
Raymond Andrews
Raymond Andrews

Never trying to sell services that are not needed. Easy to work with. Great follow up.

Response from business owner

Thank you for the review, Raymond!

via Google
Joshua Kautz
Joshua Kautz

Grant’s Septic Techs provided me more than the septic service I expected! They answered my questions, and helped me to understand how my system works, why the pumping schedule they recommended is best, and options to upgrade my system if I …

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Response from business owner

Josh, thank you for the detailed review of your experience! We appreciate you taking the time to share your thoughts. We are looking forward to maintaining your system! See you in a few year's!

via Google
Matt Neyland, CFA, CAIA
Matt Neyland, CFA, CAIA

They were excellent to work with. We hired them to pump our septic system and conduct a Title 5 inspection. The communication throughout the process was great. Derek explained everything. The work was excellent and they did a great job …

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Response from business owner

Great to meet you, Matt! Appreciate you taking the time to share your experience. Best of luck on your move!

via Google
Tim Hanna
Tim Hanna

Grant's did an impressive job with the Maintenance on our septic system. I wish every company was as thorough and comprehensive as Grant's. Great Job!

Response from business owner

Thanks for your feedback, Tim! In time we hope those companies will catch on and properly educate homeowners and do what's right. This would be great for the industry and environment all together!

via Google
Anonymous
Anonymous

Loved the service and your professionalism. I would recommend you and your business to my own family and friends without pause- Thank you for your quick response to get my septic titleV inspection done, and changing out the distribution box…

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Clement Badeau
Clement Badeau

These guys are very professional and their prices are reasonable, I would definitely recommend them to family and friends without pause. They did a Title V inspection for me and replaced a

Distribution box in a very timely manner

Thank you …

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Response from business owner

Great working with you Clement! Thank you for taking the time to share your experience, we appreciate it.

via Google
philip orellano
philip orellano

The service gentleman that came was on time very professional and knowledgeable. I really trust this company thank you so much...

Response from business owner

Philip, thank you for taking the time to share you're experience with us. We appreciate you and happy to hear the service went well. Please reach out anytime with questions you have.

via Google
Farokh Bhada
Farokh Bhada

Very professional and honest folks. Came on time and checked condition of septic system. Explained what kind of system I had and that they did not see any sludge build up and that I did not need to have it pumped currently and could wait …

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Response from business owner

Thank you for the review, Farokh! It's incredible how many people we see over-pumping and decrease their spending by $300 – $1000. Some of our clients are also able to eliminate pumping all together while increasing drain-field life, but not all systems qualify. The investment depends on your drain field condition and you're ROI. To sign up for your qualification test use this link – https://everlastingsepticsystem.com/

via Google
Kim S
Kim S

Service provided: septic inspection

Grants was easy to work with, quick to schedule, responsive to questions and showed up on time They left the yard looking untouched also. Great company to work with.

Response from business owner

Kim, thank you for your feedback! We appreciate you taking the time to write this.

via Google
Linda Hickey
Linda Hickey

Diagnostic

via Google
Stephen Klansek
Stephen Klansek

This company definitely holds up to its reputation. I met with Norm today and he was very thorough, informative, honest and saved me the cost of pumping out my system when it was not ready for it yet. I recommend anyone that has a septic …

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Response from business owner

Thank you! Stephen Klansek We appreciate you taking the time to share your experience with us. Happy to be of service anytime.

via Facebook
Richard Bettina
Richard Bettina

I used Grant’s for the first time to have my septic pumped out. I was impressed with their availability, quality, professionalism and thoroughness. More companies should be that mindful of addressing customer inquiries and needs. I highly …

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Response from business owner

Thank you for the review, Richard! We appreciate you taking the time to share your experience. Happy to help anytime.

via Google
Derrik Thatcher
Derrik Thatcher

Excellent Customer service. Came out and took the time to teach my about my septic and answer all my questions. All while digging out my septic cover and flagging my drainage lines at a great price to be sure that I had enough space to make…

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Response from business owner

Thank you for taking the time to leave feedback, Derrik!

via Google
Bo Zhang
Bo Zhang

We hired Grant’s septic for pumping the septic. They came just two days after I reached out to them initially. The gentleman spent about 1 hour to get the work done, and at the end he showed me pictures of what he has done, and I trust him…

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Response from business owner

Thank you, Bo. Appreciate you taking the time to share your experience. Looking forward to working with you in the future.

via Google
Ann Foye
Ann Foye

Very nice explained everything that was being done and were very good about giving estimate and professional

Response from business owner

Thank you for taking the time to leave a review, Ann! We appreciate you

via Google
Joey
Joey

Ordered the maintenance test. Norm showed up and went right to work, even though I was late getting home. Very knowledgeable and gave me information about the system that will help make the system last. He didn’t unnecessarily pump the …

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Response from business owner

Thank you for your feedback, Joey! Appreciate you taking the time to talk about your experience. Happy to be of service anytime!

via Google
Lori Mcgann
Lori Mcgann

Excellent honest. Highly recommended

Response from business owner

Appreciate your feedback, Lori. See you in a few years!

via Google
Marc Viola
Marc Viola

Norm was courteous, professional, and knowledgeable. We explained best practices that we can use to extend the life of our septic system. Highly recommend Grant's Septic Techs.

Response from business owner

Marc, thank you for sharing your experience with us! Glad we where able to bring you value. Norm is a wonderful addition to our team. Feel free to reach out anytime with questions you have.

via Google
Obed Daphnis
Obed Daphnis

I used Grant’s to do my Title V and the guys that came out were great. They were on time and cleaned up nicely afterwards also. They had a flexible payment system that allowed me to pay securely online. I’d use them again & would recommend …

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Response from business owner

Pleasure meeting you, Obed! Happy we could help pass your septic system. Thank you for the recommendation, looking forward to working together in the future.

via Google
Jack Gray
Jack Gray

They were able to quickly and accurately diagnose an issue I was having with my septic system. Honest gentleman.

Response from business owner

Thanks for the review, Jack! Norm is a great addition to the team. Appreciate you taking the time to let us know. Reach out anytime with questions or concerns our goal educate the community on how to maximize the life of their septic systems and protect their investment.

via Google
P&K Bills
P&K Bills

Very pleasant and professional. Thoroughly explained work to be done. On time and very efficient. Would highly recommend.

Response from business owner

Thank you for the review. We appreciate your business and look forward to working with you in the future!

via Google
Mtn Spirit
Mtn Spirit

Grant's Septic Techs was on time. The gentlemen who came out for the inspection were very professional and worked well as a team. I had them out for a Title V inspection which went well and they were easy to work with. They explained the…

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Response from business owner

Thank you for the review! Its meeting septic owners like you that make our work a pleasure. We appreciate you taking the time to write this and look forward to working together in the future!

via Google
Steven Gilbert
Steven Gilbert

Awesome job

via Google
Linda Portch
Linda Portch

Very easy to arrange an appointment, they communicated frequently and gave accurate information. Arrived on time, did the job as

requested, cleaned up beautifully. Very courteous and professional. Highly recommend.

Response from business owner

We appreciate your feedback, Linda! Thank you for taking the time to write this, happy to be of service anytime. Looking forward to seeing you soon!

via Google
Laura Bortolussi
Laura Bortolussi

Norm was so helpful and took the time to explain all the work being done and what future maintenance should be. This was my first time calling Grant’s Septic and I will continue to use them going forward.

Response from business owner

Norm is a great part of our team and we appreciate your feedback, Laura! We look forward to help you again in the future. Thank you!

via Google
Michael Guerino
Michael Guerino

They performed a Title 5 inspection of my septic system. I highly recommend them. They arrived on time and did a great job.

Response from business owner

Thank you for your review, Michael! We appreciate your support. Please dont hesitate to reach out anytime with questions or concerns.

via Google
Kate Francy
Kate Francy

The man who came out to service our septic tank was so great! He was fair and honest about what type of service we needed. We will be calling Grant’s Septic in the spring for some maintenance work on our septic!!

Response from business owner

Thank you for sharing your experience with us, Kate! Norm was your technician and is wonderful, happy to have him apart of the team. Glad he was able help. Please reach out with any questions you have in the meantime. Have a wonderful New Year!

-Grant's

via Google
Cecilia Hedlund
Cecilia Hedlund

Norm showed up on time, masked, asked a couple of questions and away he went. Norm had to remove a frozen cover and a lot of soil from the garden area before he even started the pump. Norm gave suggestions in getting the leach field …

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Response from business owner

Cecilia, thank you for sharing your experience! Happy to hear Norm hit the mark for you. For more septic system tips please visit the link below. Looking forward to working with you in the future. Have a wonderful New Year!

https://grantsseptictechs.com/do-not-flush-rules/

via Google
Steven Adam
Steven Adam

Very professional company. They called just to check in and make sure everything was going well with my tanks after they came out and serviced it 4 months ago.

That’s great customer service.

Response from business owner

Steven, thank you for sharing your experience with us. We appreciate your support 🙂

via Facebook
Mark Siemaszko
Mark Siemaszko

Derek & Bryce showed up promptly and repaired our baffle in our septic tank.. Also inspected our distribution box and offered recommendations on maintenance and repair. They also inspected our leach field lines with a camera and again …

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Response from business owner

Pleasure to meet you, Mark! Bryce and I enjoyed to good conversation. Glad we where able to help. Have a great winter! See you soon.

-Derek

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Dennis Brennan
Dennis Brennan

Derek was great! Informed me of how I should keep up the maintenance, and avoid any future issues. Very appreciated. Grants definitely have my business as long as I live here in the area!

Response from business owner

Thank you for the review, Dennis! Pleasure meeting you and I look forward to keeping your septic system healthy 😊

-Derek

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Farid Khajehzadeh
Farid Khajehzadeh

Friendly and knowledgeable service, on time, very courteous.

Response from business owner

Glad you enjoyed your service! Thank you for your feedback, Farid ☺️

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D R
D R

Quick, efficient, knowledgeable...great job on my septic pump.

Response from business owner

Thank you for the review!

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Erin Cialdea
Erin Cialdea

Honest, professional, and responsive. They were upfront about unnecessary services after testing the tank.

Response from business owner

Hope your thanksgiving was wonderful, Erin! We appreciate your support! Thank you.

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roy benson
roy benson

They came to do a septic system inspection to check if my tank needed to be pumped out. I was very happy with the service call.

Response from business owner

Thank your for sharing, Roy! We appreciate you. Have a Happy thanksgiving! 🦃🍁🍽

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Mark Rogers Jr
Mark Rogers Jr

I'm new to septic systems, originally had city sewerage at the previous house. Two years ago we had our tank pumped by the company recommended by our neighbor. They didn't have any appointments available this time around, I found Grant's …

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Response from business owner

Mark, thank you for sharing your experience with us! We are sorry to hear about what happend with the other company. Its reviews like this that will help our local community become aware of whats going on in the septic industry. There are a few companies out there who dont pump all the way to the bottom leaving 1-2 F.T of sludge because this saves them money as they are able to pump more tanks at full price. We always recommend to have sludge levels measured for the correct maintenance plan and picture proof of tank fully pumped to bottom. Norm is a great addition to our team and always acts with integrity. Please visit the link below for a full list of do not flush rules. We look forward to working with you in the future and doing all we can to protect your septic system! Please reach out with any additional questions you have.

https://grantsseptictechs.com/do-not-flush-rules/

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Christopher Ratcliffe
Christopher Ratcliffe

I called Grant's Septic to pump out my Septic tank. It had been 5 years since we had it done. When the tank was checked, they were very honest with me and said it did not really need pumping for another 3-5 years. It is a 1500 gallon tank …

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Response from business owner

Christopher, thank you for your recommendation! We appreciate your support. Crazy to us how more companies don't do whats best for their clients rather thinking selfishly about their own pockets. Glad we could help 🙂 See you in a few years!

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Ken Ferguson
Ken Ferguson

Knowledgeable. Patient with my questions. Would rate them high even if they did not give me good news. I referred someone to them as we talked at the Uxbridge dog park. I had to tell somebody how good they are! Lol..weird prices like $357 …

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Response from business owner

Thank you for your review, Ken! Pleasure meeting you. Glad we where able to help you decrease your spending on septic pumping. Crazy some companies do not know what they are talking about having homeowners pump 2-5x more often than needed to keep their system healthy. No need to add bacteria either to a well kept system. As long as people follow Do Not Flush Rules all that is needed is the flush of a toilet 🙂 https://grantsseptictechs.com/do-not-flush-rules/ See you in a few years!

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